OrderCounter

OrderCounter

4.5 out of 5 stars
rpower POS

rpower POS

RPOWER Holdings Inc
OrderCounter rpower POS

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OrderCounter:

About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.
rpower POS:

About

POWERFUL Seasoned Restaurant Point Of Sale Software From fine dining and nightclubs to counter service, cafeterias, delivery, and order pick-up, RPOWER POS is suitable for any style of business. Our flagship POS software ensures unmatched flexibility, reliability, and speed for today’s restaurants. SUPPORTIVE RPOWER Is There For You Every Step Of The Way RPOWER’s support services arm your management team with a dedicated and experienced group of support personnel to ensure your establishment is always operating at maximum performance. FLEXIBLE Over 100+ Integration Partners RPOWER brings industry-leading solutions such as fully integrated EMV and NFC payments, enterprise reporting, online ordering, gift & loyalty solutions, and multi-store compatibility. 100+ COMPATIBLE INTEGRATIONS Help Grow Your Business RPOWER works with you!
OrderCounter:

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
rpower POS:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
OrderCounter:

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution
rpower POS:

Audience

Bar, Night Club, Fine Dining, Quick Service, Counter Service, Pizza, Hotel PMS, Online Ordering
OrderCounter:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
rpower POS:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
OrderCounter:

API

Offers API Not Supported
rpower POS:

API

Offers API Not Supported
OrderCounter:

Screenshots and Videos

rpower POS:

Screenshots and Videos

OrderCounter:

Pricing

Free
Free Version Supported
Free Trial Not Supported
rpower POS:

Pricing

$75/month/user
SaaS, pricing , with quantity discounts.
Free Version Not Supported
Free Trial Not Supported
OrderCounter:

Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5
rpower POS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
OrderCounter:

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .
OrderCounter:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
rpower POS:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
OrderCounter:

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com
rpower POS:

Company Information

RPOWER Holdings Inc
Founded: 1992
USA
www.rpower.com
OrderCounter:

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OrderCounter:

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported
rpower POS:

Categories

Bakery Supported
Bar POS Supported
Food Delivery Supported
Kiosk Supported
Point of Sale Supported
Restaurant POS Supported
rpower POS:

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Not Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Bakery Features

Accounting Management Supported
Customer Management Supported
Inventory Management Supported
Labor Cost Calculator Supported
Nutrition & Ingredient Labels Supported
Nutrition Analysis Supported
Production Management Supported
Recipe / Formula Costing Supported
Recipe / Formula Management Supported
Sales History Supported
Sales Management Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Kiosk Features

Activity Reservations Not Supported
Digital Signature Supported
License Management Not Supported
Onsite Printing Not Supported
Remote Access Supported
Secure Browsing Supported
Ticket / Order Fulfillment Not Supported
Touch Screen Supported
Usage Reporting Supported
Virtual Keyboard Supported
Wireless Internet Access Supported
OrderCounter:

Integrations

Flipdish Supported
Grubhub Not Supported
Olo Not Supported
RASI Not Supported
STEM Not Supported
Uptix Not Supported
Yellow Dog Inventory Not Supported
eCard Systems Not Supported
rpower POS:

Integrations

Flipdish Not Supported
Grubhub Supported
Olo Supported
RASI Supported
STEM Supported
Uptix Supported
Yellow Dog Inventory Supported
eCard Systems Supported
OrderCounter:
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Claim OrderCounter and update features and information
rpower POS:
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Claim rpower POS and update features and information