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About

We run with the reliability of an in-house server but with the accessibility of a cloud solution, allowing you to view your data and run your restaurant anywhere from any device. The one-stop shop for your point of sales needs. From online ordering to customizable kitchen display screens, we'll work with you to implement a reliable POS system that will help your restaurant grow. Today's technology driven world can overflow into your business operations but with OrderCounter, there is no dedicated Backoffice station keeping you leashed to one particular station. Any function, at any station, in real time, without logging into a back office. Or stay out from under your staff's feet entirely by working from your own device.

About

Trusted by hospitality venues nationwide, RMS POS is a secure, fast and reliable point of sale solution for hotels, bars, restaurants, cafes and retail stores. RMS POS is an all-in-one point of sale solution for hospitality businesses. From neighborhood cafés to hotel bars and gift shops, RMS POS is designed to provide tailored solutions for venues of any size and complexity, and to grow with your business. Hospitality venues rely on us for smart features, unrivaled integration capabilities, and stress-free, reliable service. Contact us to see how we can be the right POS solution for your venue. RMS offers a total POS system for businesses that span across the hospitality, retail and food industries. Whether you’re looking for a solution for a fine-dining restaurant, a retail storefront or a hotel bar, RMS can support your business goals.

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants looking for an all-in-one hybrid Point of Sale, online ordering, and employee scheduling solution

Audience

Hotels, bars, restaurants, cafes and retail stores

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 4.1 / 5
features 4.6 / 5
design 4.8 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Support, we were having issues understanding reporting at Reservoir Bar and Grill on a Friday and the owner was not happy going into the weekend with the report looking off. Jack was able to explain everything and provided excellent assistance.
  • Reliable, hybrid POS system that minimizes downtime and keeps operations smooth. Tailored solutions for small-medium businesses Dynamic back office reporting capabilities Locally invested — OrderCounter understands the unique needs of local businesses.
  • The biggest pro about OrderCounter is the accessibility of help right then and there with their support team. They have been able to solve any issue we've had with our POS system. You can tell their employees are very familiar with the software and the willingness to assist you is top notch. We had some issues with our kitchen printer and within 15 minutes the problem was resolved each time. The support team even called me a week later to check in to make sure we haven't had any other problems. The product itself has made our business run more efficient as well as give us the ability to offer new services like online ordering. I also really like how customizable the POS system is. All the adjustments are endless so you can really pin point how you want it to be and how you think it will make your business more efficient. OrderCounter POS does it all.
  • Ease of Use. Very Customizable. Changes to menu items can be made by a manager on the fly. Support is always there.
  • Top Notch equipment, service !! Great all around System is really great in restaurant and bar C’est Bon

Cons

  • It was mostly us not understanding the reporting.
  • can't think of any major cons for my system. In the event my internet goes down, I'm still able to use my system and process payments.
  • Only con I can really think about is if you are not somewhat technically inclined it may be a little difficult trying to understand and setup or update items on your menu. We also had some issues with our reports not lining up as far as totals since we introduced online ordering, but has been resolved!
  • Some of the canned reports do not give us exactly what we really want, but there are enough to choose from to get the info by using two reports and viewing side by side.
  • Everything this system has to offer is really great .

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OrderCounter
Founded: 2006
United States
home.ordercounter.com

Company Information

RMS
Founded: 1983
United States
www.rmsnorthamerica.com/product/pos

Alternatives

Alternatives

Flax Hospitality Platform

Flax Hospitality Platform

ERPLY Retail Software
Maitre'D POS

Maitre'D POS

PayFacto
rpower POS

rpower POS

RPOWER Holdings Inc
iOSoft Smart POS

iOSoft Smart POS

iOSoft Solutions

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported

Categories

Bar POS Supported
Point of Sale Supported
Restaurant POS Supported
Retail POS Systems Supported

Bar POS Features

Cash Drawer Management Supported
Employee Management Supported
Gift Card Management Not Supported
Inventory Control Supported
Loyalty Program Supported
Separate Checks Supported
Split Checks Supported
Tips Management Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Not Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Not Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Not Supported
Discount Management Supported
eCommerce Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported

Integrations

Canary Digital Tipping Not Supported
Flipdish Supported
Goki Not Supported
OpenKey Not Supported
PowerEPOS Not Supported
RMS Cloud Not Supported
RoomChecking Not Supported
Runnr.ai Not Supported
Windcave Not Supported

Integrations

Canary Digital Tipping Supported
Flipdish Not Supported
Goki Supported
OpenKey Supported
PowerEPOS Supported
RMS Cloud Supported
RoomChecking Supported
Runnr.ai Supported
Windcave Supported
Claim OrderCounter and update features and information
Claim OrderCounter and update features and information
Claim RMS POS and update features and information
Claim RMS POS and update features and information