Cin7 Orderhive

Cin7 Orderhive

Cin7 Orderhive Inc.
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About

Order Desk is a customizable order management app designed to help businesses organize, automate, and control their order workflows. Whether you're managing one store or many, Order Desk simplifies and automates order management by acting as the central hub where all your order data comes together. It connects to hundreds of services, including sales channels, print-on-demand platforms, fulfillment centers, shipping tools, and CRMs—allowing you to automate the flow of information between them without manual data entry. Key features include - Hundreds of integrations - Powerful automation - Inventory syncing - Custom imports and exports - Flexible pricing - Authentic, human support

About

Manage inventory, orders, shipping, and a lot more with Cin7 Orderhive, a top-rated order management software. Cin7 Orderhive is a feature-packed software designed to help automate your business. It offers a wealth of built-in features for tracking orders across multuple channels, managing sales and purchase orders, shipping, and facilitating inventory control.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Merchants, artists, dropshippers, and suppliers of all sizes

Audience

Retailers across a wide range of industries

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20.00/month
Starter $20mo + 25¢/order Pro $60mo + 10¢/order Plus $120mo + 5¢/order
Free Version Not Supported
Free Trial Supported

Pricing

$49.99/month
Starter - $49.99
Professional - $149.99
Growth - $299.99
Enterprise - price upon request
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 3.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Potent capabilities for just $20 a month Highly customizable Friendly support Handles orders AND inventory
  • Even though the UI could be better, this is an extremely robust platform for any print on demand integrations and managing your store. I come from an API / fintech background, and their documentation is very good across all of their many integrations. Their support team is very good at helping out if you have questions or providing some of the relevant code.
  • Software does what it says and it just works. Very simple to add integrations for sales channels and warehouse providers.

Cons

  • UI is a bit difficult to understand Learning curve
  • Their design isn't great both of their site as well as their backend. That being said, it is an extremely robust platform. Their configurations and rule builders take a little time to understand, but once you get the hang of them they are fine. They also add in pricing per transaction on top of their base fees. I don't love that but can't fault them for wanting to grow with their partners growth given how robust the platform is. I'm ok with it to support their growth.
  • The lack of multi-warehouse inventory sync would be the one service I hope to see addressed in the near future.

Pros & Cons from Real Users

Pros

  • Online capabilities, easy integration to Xero, great way to connect from online products through to customer orders. The ability to book freight and check on best freight options is also a plus. We can track our jobs through the production schedule all the way to delivery and invoicing.

Cons

  • There are some technical challenges from time to time and seems to be a lot of maintenance downtime. Although they have improved the communication on the maintenance downtime schedules.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Order Desk
Founded: 2014
United States
www.orderdesk.com

Company Information

Cin7 Orderhive Inc.
Founded: 2013
United States
www.orderhive.com

Alternatives

LPrinter Suite

LPrinter Suite

LPrint Cloud

Alternatives

OrderlyPrint

OrderlyPrint

ForsbergPlusTwo
SkuVault

SkuVault

Linnworks
Kentro

Kentro

Kentro.io

Categories

Order Management Supported

Categories

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Not Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Not Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Supported
Warehouse Management Supported

Warehouse Management Features

3PL Management Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Supported
Order Management Supported
Purchasing Supported
Quality Control Not Supported
Receiving / Putaway Management Supported
Returns Management Supported
Shipping Management Supported

Integrations

Dropbox Supported
Ecwid Supported
Fulfillrite Supported
PayPal Supported
Shopify Supported
Slack Supported
Stripe Supported
Authorize.Net Supported
Bolt Supported
Braintree Supported
CS-Cart Multi-Vendor Not Supported
Campaign Monitor Supported
Cloudprinter Supported
ConnectPointz Supported
Endicia Supported
Kleene Not Supported
Magento Supported
Shipwire Supported
Weebly Supported
Zendesk Supported

Integrations

Dropbox Supported
Ecwid Supported
Fulfillrite Supported
PayPal Supported
Shopify Supported
Slack Supported
Stripe Supported
Authorize.Net Not Supported
Bolt Not Supported
Braintree Not Supported
CS-Cart Multi-Vendor Supported
Campaign Monitor Not Supported
Cloudprinter Not Supported
ConnectPointz Not Supported
Endicia Not Supported
Kleene Supported
Magento Not Supported
Shipwire Not Supported
Weebly Not Supported
Zendesk Not Supported
Claim Order Desk and update features and information
Claim Order Desk and update features and information
Claim Cin7 Orderhive and update features and information
Claim Cin7 Orderhive and update features and information