Related Products
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About
A Complete Returns Solution for Retailers and Brands. Easy for customers. Profitable for retailers. Better for the planet. From customer initiation to warehouse processing and resale, we offer a powerful solution for retailers and brands looking to improve outcomes across all points of the returns process. Drive greater customer loyalty and reduce churn with a personalized, fully-configurable online Returns Experience. Reduce costs by streamlining returns processing and routing with data-driven Returns Management. Unlock maximum value on returned items and minimize environmental impact by routing items to their best channel with best-in-class ReCommerce.
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About
Pinch AI is an AI-powered post-purchase intelligence and abuse mitigation platform that helps e-commerce merchants identify and prevent fraudulent returns, reselling schemes, and other abusive behaviors while rewarding trusted buyers with adaptive return experiences and personalized incentives. It uses machine learning to analyze hundreds of data points across checkout, return history, logistics, and customer behavior to score buyer intent, segment customers, and create tailored return policies that balance fraud deterrence with excellent experiences for loyal shoppers. It offers a 360-degree customer view for support teams, integrates with return management systems, warehouse management systems, shipping carriers, and e-commerce stacks, and provides real-time dashboards to track key metrics like return rates, operational costs, and abuse patterns.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retailers and brands that need a returns management solution
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Audience
Ecommerce retailers and operations leaders who want to use AI to reduce costly return abuse, protect profit margins, and improve customer loyalty by understanding buyer behavior and customizing post-purchase experiences
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOptoro
Founded: 2004
United States
www.optoro.com
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Company InformationPinch AI
Founded: 2023
United States
www.pinch.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Adobe Commerce
AfterShip
BigCommerce
Canopy
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
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Integrations
Adobe Commerce
AfterShip
BigCommerce
Canopy
FedEx Ship Manager
Fishbowl
Happy Returns
Loop
Narvar
SAP Cloud Platform
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