Optima-CRM

Optima-CRM

OptimaSys Group Spain
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About

CRM or Customer Relationship Management is a very broad term. Optima-CRM is the real estate software focusing on practically proven processes that allow you to take and keep control over your business and your teams. Designed for very experienced users and novices altogether. Optima-CRM covers all types of real estate & transactions. You can finally handle any transaction related to residential-commercial-industrial-land in one place, from any device at any time. Whereas other solutions stagnated, Optima-CRM is in constant evolution, integrating new functions constantly based on market changes and trends from around the globe. Our international users define where we are heading next! Our solutions are available in all the main languages so you can work in the comfort of the language you best manage. Furthermore our support team is multilingual to better assist you by phone, email, chat, tickets or in person, whenever you need us.

About

On average, every month, over 150 real estate brokerages and teams switch to dotloop's transaction management software. Currently supporting more than 9,000 brokerages and teams across the U.S. and Canada, dotloop touches more than 50% of all U.S. real estate transactions and has earned a near-perfect 98% Retention Rate. Not to mention a top-rated mobile app - 4.8/5 stars with over 42,000 reviews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for a CRM and real estate solution to increase growth and improve their processes

Audience

Real Estate brokers, agents, teams and transaction coordinators

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.00/month
Contact us for a custom quote
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 3.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I did like the many times Geert the owner of Optymasys spent on videocalls before we said yes to buy the software and website. Also the listing of a new property is not so hard.

Cons

  • We are dissatisfied with the software and website purchased from Optymasys because they do not meet our expectations. They are not user-friendly and suffer from numerous technical issues that disrupt our operations. Additionally, Optymasys provides inadequate customer service, ignoring our messages on WhatsApp, and the owner does not respond to calls, making it impossible to communicate with our team of developers who were supposed to integrate a different website. They have made many promises but failed to deliver. Further inquiries with other customers have confirmed that choosing to work with this company was a mistake. It’s nothing personal, but from a business perspective, it’s a complete mismatch.

Pros & Cons from Real Users

Pros

  • Easy signature process and is fairly intuitive. Easy to use in mobile applications for phone / tablet.
  • One thing I truly love about Dotloop is how user-friendly it is! That is very important for my end and my client's capability. My clients are even capable of signing on their phones. I love the way that each client can be put in their own loop. Every document that is part of that transaction can be stored. I also love how changes can't be made without clearing signatures that are already present. As Realtors, we are working with legally binding documents so clients feel secured. I also love how I can have folders so all of my needed documents to complete a contract are separated by counties, etc.

Cons

  • Does not organize files and cannot sort by file name - it’s manual drag into order you want files to show up in the record called Loop. Does not accept mail, word or other types of files. Only PDF files. This system should upgrade to allow this.
  • I do wish that Dotloop had the feature like DigiSign where multiple documents that are uploaded as one can be separated through the portal. Main Con: Zillow has some ownership of the company now.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

OptimaSys Group Spain
Spain
optima-crm.com/en/

Company Information

dotloop
Founded: 2009
United States
www.dotloop.com

Alternatives

onOffice

onOffice

onOffice GmbH

Alternatives

Top Producer CRM

Top Producer CRM

Top Producer Systems
Netty

Netty

Netty.fr
Lone Wolf

Lone Wolf

Lone Wolf Technologies

Categories

Categories

Real Estate Agency Features

Calendar Management Not Supported
Client / Property Matching Not Supported
Client Database Supported
Commission Management Not Supported
Contact Management Supported
Contract Management Supported
Email Marketing Not Supported
Flyer / Catalog Printing Not Supported
Lead Management Not Supported
Listing Management Supported
Property Database Supported
Website Management Not Supported

Collaboration Features

Brainstorming Not Supported
Calendar Management Supported
Chat / Messaging Supported
Contact Management Supported
Content Management Not Supported
Document Management Supported
Project Management Not Supported
Real Time Editing Supported
Task Management Supported
Version Control Supported
Video Conferencing Supported

Virtual Data Room Features

Anonymity Management Not Supported
Audit Trail Supported
Collaboration Supported
Data Protection Not Supported
Data Storage Management Supported
Document Tagging Supported
Due Diligence Management Supported
Procurement Management Not Supported
Project Management Not Supported
Role-Based Permissions Supported
Secure Preview Not Supported

Integrations

BoldTrail Not Supported
BombBomb Not Supported
BoomTown Not Supported
Boston Logic Platform Not Supported
CINC Not Supported
Clozze Not Supported
Constant Contact Not Supported
DocJacket Not Supported
Dropbox Not Supported
Gmail Not Supported
Google Not Supported
Google Drive Not Supported
Mailchimp Not Supported
MoxiBalance Not Supported
MoxiWebsites Not Supported
Potion Not Supported
QuickBooks Accountants Not Supported
Stackreaction Not Supported
SweepBright Not Supported
Zipi Not Supported

Integrations

BoldTrail Supported
BombBomb Supported
BoomTown Supported
Boston Logic Platform Supported
CINC Supported
Clozze Supported
Constant Contact Supported
DocJacket Supported
Dropbox Supported
Gmail Supported
Google Supported
Google Drive Supported
Mailchimp Supported
MoxiBalance Supported
MoxiWebsites Supported
Potion Supported
QuickBooks Accountants Supported
Stackreaction Supported
SweepBright Supported
Zipi Supported
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