OptiOpAt the touch of a button
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Pro-evaluateEvolve
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Related Products
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About
The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.
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About
Originally designed by Health and Safety auditors as a tool to improve safety within organisations, Pro-evaluate has scaled and evolved into a full-fledged flexible audit and compliance software solution, which allows brands in different sectors to audit compliance against a wide range of processes, standards, and guidelines. Pro-evaluate was a major rebranding of CHASE, a health and safety audit application built originally by Hastam. Hastam worked with Evolve in 2014 to do a major overhaul of their solution and build the software with the mission to produce an off-the-shelf model for businesses in any industry or sector to use for compliance audits. As a result, Evolve took over the Pro-evaluate development project and assembled a dispersed team to build it. Today, a UK-Ukraine cross-border team scale, improve and maintain the product.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance
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Audience
Compliance Management system for anyone
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationAt the touch of a button
Founded: 2013
United Kingdom
www.optiop.com
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Company InformationEvolve
United Kingdom
www.evolve-consultants.co.uk
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Categories |
Categories |
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Compliance Features
Archiving & Retention
Not Supported
Artificial Intelligence (AI)
Not Supported
Audit Management
Supported
Compliance Tracking
Not Supported
Controls Testing
Not Supported
Environmental Compliance
Supported
FDA Compliance
Not Supported
HIPAA Compliance
Not Supported
Incident Management
Not Supported
ISO Compliance
Supported
OSHA Compliance
Not Supported
Risk Management
Not Supported
Sarbanes-Oxley Compliance
Not Supported
Surveys & Feedback
Not Supported
Version Control
Not Supported
Workflow / Process Automation
Not Supported
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Integrations
Facebook
Not Supported
X (Twitter)
Not Supported
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