OptiOp

OptiOp

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About

The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.

About

Originally designed by Health and Safety auditors as a tool to improve safety within organisations, Pro-evaluate has scaled and evolved into a full-fledged flexible audit and compliance software solution, which allows brands in different sectors to audit compliance against a wide range of processes, standards, and guidelines. Pro-evaluate was a major rebranding of CHASE, a health and safety audit application built originally by Hastam. Hastam worked with Evolve in 2014 to do a major overhaul of their solution and build the software with the mission to produce an off-the-shelf model for businesses in any industry or sector to use for compliance audits. As a result, Evolve took over the Pro-evaluate development project and assembled a dispersed team to build it. Today, a UK-Ukraine cross-border team scale, improve and maintain the product.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance

Audience

Compliance Management system for anyone

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

At the touch of a button
Founded: 2013
United Kingdom
www.optiop.com

Company Information

Evolve
United Kingdom
www.evolve-consultants.co.uk

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Serenity
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Lean & Mean Business Systems
SpheraCloud

SpheraCloud

Sphera

Categories

Categories

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Integrations

Facebook
X (Twitter)

Integrations

Facebook
X (Twitter)
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