OptiOpAt the touch of a button
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Pro-evaluateEvolve
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Related Products
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About
The first step is measurement. We find that clients regularly monitor the customer service delivered by their people by listening to calls or reviewing chats or Twitter and Facebook posts. The results are often saved in spreadsheets and after a few weeks this becomes so burdensome to reliably and effectively mine for information that the quality program fails. OptiOp allows you to easily create and maintain your evaluation forms; perform evaluations quickly and simply across any number of skills or media channels; meet with employees and give feedback and record and track action items; measure the turnaround time for giving feedback and close the loop with employees signing off on receiving feedback. Use the chatbot to request a demo. The benefits don't stop there - for maximum effect, measurement and feedback must be applied consistently so OptiOp allows you to perform calibration sessions efficiently, bringing your evaluation or quality assurance team together.
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About
Originally designed by Health and Safety auditors as a tool to improve safety within organisations, Pro-evaluate has scaled and evolved into a full-fledged flexible audit and compliance software solution, which allows brands in different sectors to audit compliance against a wide range of processes, standards, and guidelines. Pro-evaluate was a major rebranding of CHASE, a health and safety audit application built originally by Hastam. Hastam worked with Evolve in 2014 to do a major overhaul of their solution and build the software with the mission to produce an off-the-shelf model for businesses in any industry or sector to use for compliance audits. As a result, Evolve took over the Pro-evaluate development project and assembled a dispersed team to build it. Today, a UK-Ukraine cross-border team scale, improve and maintain the product.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and enterprises looking for a solution to perform calibration sessions and improve quality assurance
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Audience
Compliance Management system for anyone
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAt the touch of a button
Founded: 2013
United Kingdom
www.optiop.com
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Company InformationEvolve
United Kingdom
www.evolve-consultants.co.uk
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Categories |
Categories |
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Compliance Features
Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation
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Integrations
Facebook
X (Twitter)
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