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About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

About

Built by Self Storage owners for Self Storage owners. Unit Trac is cloud-based self storage management software with productivity boosting features that include an interactive facility map, custom website, integrated payment processing, financial reporting and more. -Make it easy for customers to do business with you - eSignature lease agreement, online rentals/payments. Serve your customers quickly and professionally while managing your business from anywhere on any device. -No hassle integrated payment processing built in to simplify payment record keeping and collection with an online portal for your customers. -Check out the full-feature demo and try Unit Trac risk-free for 30 days.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a Self Storage solution

Audience

Unit Trac allows owner/operator, family owned or multi facility/employee self storage businesses to efficiently manage their facility using cloud-based software to serve your customers professionally.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

2.9% + 30¢ per card transaction
Free Version Not Supported
Free Trial Supported

Pricing

$0.50/month
To ensure the best price, we charge by the unit. A flat monthly rate per unit means you'll never be surprised by your bill.

No added prices for other services.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Company Information

Unit Trac
Founded: 2014
United States
www.unittrac.com

Alternatives

storEDGE

storEDGE

storEDGE by Storable

Alternatives

6Storage

6Storage

6Storage Software Solutions
Storage Commander Cloud

Storage Commander Cloud

Storage Commander Software
QuikStor Cloud

QuikStor Cloud

QuikStor
QuikStor Cloud

QuikStor Cloud

QuikStor
ClickandStor®

ClickandStor®

The Storage Group
SiteLink Web Edition

SiteLink Web Edition

SiteLink Software by Storable

Categories

Self Storage Supported

Categories

Self Storage Supported

Self Storage Features

Customer Management Supported
Deposit Tracking Supported
Gate/Access Control Not Supported
Interactive Property Map Supported
Late Fee Calculation Supported
Lead Management Supported
Move-In / Move-Out Wizard Supported
Multi-Location Supported

Integrations

Stripe Not Supported

Integrations

Stripe Supported
Claim OpenUnit and update features and information
Claim OpenUnit and update features and information
Claim Unit Trac and update features and information
Claim Unit Trac and update features and information