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About

OpenUnit is a complete set of tools that gives storage operators the things they need most—a powerful online presence, reservation system, merchant solutions, and management software to simplify running a storage business. Understand customer data and act on it with pre-built segments like top locations, common tags, and even customer lifetime value. Reach your customers in new ways online, and custom design your online store and checkout experience to match your brand. Accept payments every way your customers want to pay, and increase in-store purchases with Point-of-Sale (POS) software. OpenUnit is much more than just management software—we’re a partner. Every OpenUnit account includes a complete set of management tools to ensure you and your team are set up for success.

About

SiteWare is a digital audit-and-task management platform designed for multi-site operations, offering a suite of tools to replace paper and manual processes with flexible, efficient workflows. It provides customizable audit templates with varied answer types (text, multi-select, number, date/time, geolocation, checkbox, sliders, etc.), supports pausing/resuming audits, and allows adding notes, photos, and assigning tasks directly from within an audit. Users can group and manage sites (by region, state, or custom grouping), see real-time insights and notifications (task assignments, comments, performance metrics), and generate detailed reports (PDF or downloadable) with drill-down capabilities from organization-wide overviews down to specific questions or sections. Color-coded performance metrics let management quickly spot areas needing attention; built-in communication features support team collaboration; and integrations with industry APIs.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone searching for a Self Storage solution

Audience

Facility managers, operations leaders, and multi-location businesses seeking a tool to standardize, track, and optimize audits, inspections, and maintenance tasks

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

2.9% + 30¢ per card transaction
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I own a 200+ unit facility and switched to OpenUnit after a great demo with the owner, Taylor. The “Shopify for storage” pitch, free-for-owners model, and quick website sounded perfect. We gave it a full year. Unfortunately, it didn’t deliver. The website template and built-in Stripe are nice, but everything else feels unfinished.

Cons

  • Main Issues We Ran Into • Promised “game-changing” reports never arrived — still super basic after 12 months • Auto-pay declined cards require manual re-runs every month (no bulk retry) • No multi-location or head-office reporting • Support takes 2–4 days for even simple things like transfer a person to different unit (30 seconds to do on SiteLink) • Delinquency list is full of $0 “ghost” balances; reconciliation is a mess • Reports can’t be sorted, filtered, or exported properly • Mobile phone integration doesn’t show caller ID so if you miss the call, you can’t call them back • Stripe payouts took 14–15 days at first (not the advertised 4) • Website is fast to launch but zero real SEO/PPC help despite ads claiming it • Owner went from charming to dismissive when we raised problems My bookkeeper literally laughed at their “simplified reporting” claim. The Worst Part After we canceled and switched, they’re still using our facility name and logo on their site despite REPEATED requests to remove it. Our lawyers are now taking action.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

OpenUnit
Founded: 2019
Canada
www.openunit.com

Company Information

SiteWare
United States
getsiteware.com

Alternatives

storEDGE

storEDGE

storEDGE by Storable

Alternatives

Insight

Insight

Space Control
Storman Software

Storman Software

Storman Software Pty Ltd
QuikStor Cloud

QuikStor Cloud

QuikStor
WinSen Property Manager

WinSen Property Manager

Sentinel Systems
Store Enterprise

Store Enterprise

Yardi Systems

Categories

Self Storage Supported

Categories

Self Storage Supported

Integrations

6Storage Not Supported

Integrations

6Storage Supported
Claim OpenUnit and update features and information
Claim OpenUnit and update features and information
Claim SiteWare and update features and information
Claim SiteWare and update features and information