OpenTouch Enterprise CloudAlcatel Lucent Enterprise
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Performax360Performax
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Related Products
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About
Accelerate your digital transformation with digital-age communications as a service. Organizations want employees to work from everywhere, offer an excellent customer experience to digital buyers but often need additional internal resources and budget to evolve to digital age communications. Accelerate your digital transformation with digital-age communications as a service. Employees benefit from Alcatel-Lucent Enterprise’s communication experience in a per user per month offer. IT can easily automate operations and adapt costs to business while benefitting from an outstanding service level. Connect front-line workers and work-from-home employees for excellent business continuity with no compromise on security. Never lose important calls. All employees benefit from advanced and easy-to-use call management. Offer an excellent customer experience with fast and reliable customer response as if at the office.
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About
The LIVE 360° Customer Service assessment is customizable to your organization’s unique needs and requirements. According to McKinsey (2017): “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is helping customer service teams accelerate collaboration and cross-functional partnerships. Performax360 is a Cloud-based Software as a Service (SaaS) platform that can be deployed based on four different hosting options. Whether it’s an internal function, project, or initiative, a multi-stakeholder perspective can be critical for strategic and operational decision-making. When employees, customers, and partners are engaged in real-time, they help co-create new products and services and solve problems in innovative ways. Enhance strategy-execution effectiveness through continuous touchpoints with stakeholders from executive management to front-line employees, and from customers to partners.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses requiring a communications solution for their instant messaging, call recording, and content sharing needs
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Audience
Business Intelligence software for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAlcatel Lucent Enterprise
India
www.al-enterprise.com/en/products/platforms/opentouch-enterprise-cloud
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Company InformationPerformax
Founded: 2015
United States
www.performax360.com
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Categories |
Categories |
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Unified Communications Features
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
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Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
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Integrations
Google Workspace
Microsoft Teams
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