OpenText Unstructured Data AnalyticsOpenText
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Related Products
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About
OpenText™ Unstructured Data Analytics products employ AI and machine learning to help organizations uncover and leverage key insights stored deep within their unstructured data, including text, audio, video, and images. Organizations can connect all their data to understand the context and information locked inside high-growth unstructured content—at scale. Discover insights hidden within all types of media with unified text, speech, and video analytics that support more than 1,500 data formats. Use natural language processing, optical character recognition (OCR), and other AI-powered models to understand and track the meaning within unstructured data. Employ the latest innovations in machine learning and deep neural networks to understand written and spoken language in data, revealing greater insights.
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About
Our process for analyzing qualitative data used to be incredibly manual, and a huge time suck. With their AI, we're able to find the needle in the haystack really easily. Go beyond sentiment analysis with a weekly report of the most important compliments, complaints, questions, and requests sorted by volume and urgency. Each theme tracks changes over time and contains a summary, urgency score, product sub-themes, user profiles, and more. Use viable to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. Our platform includes unlimited seats and integrations at every tier, no matter the size of your company. You just need 500 data points to get started. Each section of our report includes details on the people discussing that theme. Our AI uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, regions, and more — the same way a human would.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise organizations
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Audience
Companies searching for an advanced Qualitative Data Analysis solution
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$600 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/products/unstructured-data-analytics
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Company InformationViable
Founded: 2020
United States
www.askviable.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Not Supported
eDiscovery
Not Supported
Faceted Search / Filtering
Not Supported
Full Text Search
Not Supported
Fuzzy Search
Not Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Azure Marketplace
Supported
Delighted
Not Supported
Front
Not Supported
GPT-4
Not Supported
Intercom
Not Supported
Nekton.ai
Not Supported
Pendo
Not Supported
Salesforce
Not Supported
SurveyMonkey
Not Supported
Typeform
Not Supported
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Integrations
Azure Marketplace
Not Supported
Delighted
Supported
Front
Supported
GPT-4
Supported
Intercom
Supported
Nekton.ai
Supported
Pendo
Supported
Salesforce
Supported
SurveyMonkey
Supported
Typeform
Supported
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