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About

OpenText Experience Aviator is an AI foundation for creating contextual, personalized, and relevant customer communications and experiences at scale. Built into OpenText Experience Cloud, it applies generative AI, image AI, and content analysis directly where customer experience teams work, helping marketers, communicators, and customer success teams generate content, manage digital assets, and improve customer interactions. Teams can create new content or update existing material for greater simplicity, clarity, empathy, and consistency while maintaining a unified brand voice. Generative AI is embedded directly into OpenText Communications authoring workflows, allowing teams to create personalized communications grounded in trusted enterprise content and customer data. Experience Aviator can also generate web pages and digital assets, repurpose content across formats, and help teams produce faster first drafts with fewer manual revisions.

About

Our ML engine listens to and learns from all your customer interactions. StepFunction empowers you with actionable analytics and growth predictions. Our end-to-end solution adjusts to your current state of readiness. Growth AI starts with ingesting operational data from different systems of record, CRM, billing, care/support, product usage, and customer feedback. Mastering data preparation leads to a step function improvement in business predictions. StepFunction coexists with your systems of record and does not interfere with your existing customer success workflows. Deep dive into your revenue to account for new, upgrades, stable, downgrades, and churn. Historical trends and future predictions by cohort are just a click away. Get insights in the form of risk scores to proactively target customers with the highest scores and recommended actions for treatment. Instantly discover how your customer risk is changing and most importantly have us show you why it's changing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Marketing, communications, and customer experience teams wanting to create, personalize, manage, and deliver AI-assisted content and digital experiences at scale

Audience

Businesses interested in a solution to convert customer intent into revenue growth and improve their processes.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/experience-aviator

Company Information

StepFunction
United States
www.stepfunction.ai/

Alternatives

Alternatives

Reef

Reef

Reef.ai

Categories

Categories

Integrations

Mailchimp Not Supported
Medallia Not Supported
OpenText Aviator Supported
OpenText Aviator Platform Supported
OpenText Aviator Studio Supported
OpenText DevOps Aviator Supported
OpenText Service Management Aviator Supported
Pendo Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zep Not Supported
Zuora Not Supported

Integrations

Mailchimp Supported
Medallia Supported
OpenText Aviator Not Supported
OpenText Aviator Platform Not Supported
OpenText Aviator Studio Not Supported
OpenText DevOps Aviator Not Supported
OpenText Service Management Aviator Not Supported
Pendo Supported
Salesforce Supported
ServiceNow Supported
Zep Supported
Zuora Supported
Claim OpenText Experience Aviator and update features and information
Claim OpenText Experience Aviator and update features and information
Claim StepFunction and update features and information
Claim StepFunction and update features and information