eFax Corporate

eFax Corporate

Consensus Cloud Solutions Inc
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About

OpenText Core Fax is a secure, cloud-based fax platform designed to replace outdated analog systems and eliminate the cost and hassle of physical faxing. It allows teams to send and receive faxes from any device, including desktops, mobile phones, MFPs, and integrated business applications. Built for regulated industries, Core Fax ensures compliance with HIPAA, SOC 2 Type II, GDPR, and other global standards. Organizations can rely on its 99.99% uptime, backed by high availability, load balancing, and disaster recovery. The platform supports seamless workflow modernization by integrating with leading EHRs, productivity tools, and MFP ecosystems. Core Fax ultimately reduces operational overhead while increasing efficiency, privacy, and audit-readiness.

About

eFax Corporate is a HIPAA-compliant, secure cloud fax service that allows organizations to send and receive faxes online from any PC, laptop, smartphone or tablet. We help many organizations cut costs, reduce management overhead and increase productivity while maintaining regulatory compliance and enhancing security. We use TLS encryption and AES 256-bit encryption for faxes in transit and at rest, and our secure fax API integrates to your applications. eFax Corporate offers more business faxing and secure information exchange solutions, with advanced fax annotation, mobile apps, regulatory compliance, and a secure fax API that integrates to your existing business applications such as a CMS or EHR system and can power high volume faxing— eFax Corporate is your comprehensive fax solution.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

OpenText Core Fax is ideal for regulated organizations—such as healthcare, financial services, government, and legal teams—that require secure, reliable, cloud-based faxing integrated with existing workflows and compliance mandates

Audience

Organizations with multiple fax users or high volume faxing. We help users meet compliance requirements in highly-regulated industries.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.5 / 5
ease 3.0 / 5
features 3.0 / 5
design 2.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • It works to send and receive faxes. Possible to send from email. HIPAA compliant.
  • eFax was simple and easy. It was expensive and only got more expensive. They tried to save me money by moving to Consensus-their new product.

Cons

  • Clunky, dated platform. Terrible support. Incompetence with billing.
  • eFax could not get me my faxes in only single send- per referrals- so I paid much more for multiple faxes of the same item. They also could not handle/remove SPAM faxes, so I had to pay for those also. Finally their support is not good and one person could not handle issue. Each issue needed 2 or more people/calls/departments to address issue-many issues NOT corrected. Consensus is ONLY for tech-savvy Enterprise users who need lots of bells and whistles-BEWARE.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/core-fax

Company Information

Consensus Cloud Solutions Inc
Founded: 1995
United States
enterprise.efax.com

Alternatives

Alternatives

Fax.Cloud

Fax.Cloud

Aizan Technologies Inc.
Fax.Plus

Fax.Plus

Alohi

Categories

Online Fax Supported

Categories

Fax Server Supported
Online Fax Supported

Online Fax Features

Alerts / Notifications Supported
Cloud Storage Supported
Electronic Signature Supported
Fax via Email Supported
HIPAA Compliant Supported
Large File Support Supported
Local Phone Numbers Supported
Mobile Access Supported
Toll Free Numbers Supported

Fax Server Features

Archiving & Retention Supported
Automated Routing Supported
Delivery Management Supported
Email to Fax Supported
Fax to Email Supported
FoIP Supported
Whitelisting / Blacklisting Supported

Integrations

8am CasePeer Not Supported
Consensus Clarity Not Supported
Consensus Harmony Not Supported
CredentialingSpectrum Not Supported
DynaFile Not Supported
Lyniate Corepoint Not Supported
Microsoft Exchange Supported
Microsoft Outlook Supported
OptiMantra Not Supported
Rhapsody Not Supported

Integrations

8am CasePeer Supported
Consensus Clarity Supported
Consensus Harmony Supported
CredentialingSpectrum Supported
DynaFile Supported
Lyniate Corepoint Supported
Microsoft Exchange Not Supported
Microsoft Outlook Not Supported
OptiMantra Supported
Rhapsody Supported
Claim OpenText Core Fax and update features and information
Claim OpenText Core Fax and update features and information
Claim eFax Corporate and update features and information
Claim eFax Corporate and update features and information