OpenText Aviator StudioOpenText
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Related Products
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About
OpenText Aviator Studio is a no-code and pro-code platform for building, governing, connecting, deploying, and iterating enterprise AI agents. Designed for scale, security, and intelligent automation, it acts as an AI control plane for creating trusted agents across OpenText products and enterprise environments. Teams can rapidly design, test, and refine agents, develop multi-step workflows, chain reasoning, and deploy to different environments. Multi-agent choreography allows organizations to coordinate agents and systems across complex workflows, while a prompt library, reusable micro-capabilities, and standardized interfaces support consistent development and reuse. Aviator Studio includes enterprise-grade governance, permissions, policy enforcement, identity management, audit logging, data isolation, and guardrail settings to help prevent prompt injection and protect sensitive information.
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About
Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks.
The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions.
Cut Agent Onboarding Time by 80%
Diminish Ramp Time by 40%
Lower Average Handling by 30%
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Enterprise AI, development, automation, and governance teams seeking to build, secure, orchestrate, and scale trusted AI agents
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Audience
Contact centers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20
Free Version
Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOpenText
Founded: 1991
Canada
www.opentext.com/aviator-ai/aviator-studio
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Company InformationProcess Shepherd
Founded: 2022
United States
www.processshepherd.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Aircall
Not Supported
Freshdesk
Not Supported
Genesys Cloud CX
Not Supported
OpenText Aviator
Supported
OpenText Aviator Platform
Supported
OpenText DevOps Aviator
Supported
OpenText Experience Aviator
Supported
OpenText Service Management Aviator
Supported
Salesforce
Not Supported
Zendesk
Not Supported
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Integrations
Aircall
Supported
Freshdesk
Supported
Genesys Cloud CX
Supported
OpenText Aviator
Not Supported
OpenText Aviator Platform
Not Supported
OpenText DevOps Aviator
Not Supported
OpenText Experience Aviator
Not Supported
OpenText Service Management Aviator
Not Supported
Salesforce
Supported
Zendesk
Supported
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