Open Dining vs. Sauce Comparison


Open Dining Paytronix Systems	Sauce	+	+
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About Online ordering system for restaurants. Generate more orders, bigger tickets, and a larger number of loyal customers with Open Dining’s online ordering and delivery platform. Whether you’re an order-and-delivery veteran or new to this exciting journey, we’ll help you every step of the way, from starting to selling to managing.	About A Faster Better Direct Delivery Solution. Commission-Free! Sauce is a Delivery Network and Operating system for restaurants. Optimizing first-party restaurant delivery, Sauce reduces operational costs and provides restaurants and diners a superior online delivery experience with fewer errors, delays and refunds Features, services and innovations that optimize direct restaurant delivery and have made Sauce the country's fastest growing delivery solution, include... Commission-free ordering channels = Cheaper delivery costs Access to an unlimited supply of delivery drivers = Fewer delays Live mobile order tracking. = Superior customer experience 24/7 personal delivery support. = Less issues, less refunds Refund reconciliation management. = Big savings on operational costs Phone Ordering = Reducing work loads, generating more orders Customer Feedback Tools = More 5-star Google reviews Harnessing power of SEO = Get discovered quicker online
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Restaurants looking for an online ordering system to generate more orders and more loyal customers	Audience Restaurants and chains looking to provide a faster, direct delivery option for their customers, without incurring extra costs
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing We would be happy to run through pricing with you on a short call. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 4.0 / 5 features 4.3 / 5 design 3.7 / 5 support 4.1 / 5 Read all reviews
	Pros & Cons from Real Users Pros Unfortunately, I would not recommend the Sauce Menu Platform...too many hidden fees. After spending weeks working on the menu, this was another 3rd party Ordering platform that is not Small Business Friendly. As a restaurant owner, partnering with Sauce has been a game-changer for my business! Their platform is incredibly user-friendly, making it easy to manage online orders and streamline our delivery services. We've seen a significant boost in direct orders, reducing our reliance on third-party delivery apps and saving on hefty commissions. The customer support is top-notch, always responsive and ready to help with any questions or issues. Thanks to Sauce, we've been able to enhance our customer experience and retain more loyal customers. Highly recommend to any restaurant looking to optimize their operations and grow their business! For starters, Sauce grew my direct orders. On top of that they deliver fast and give great support for me and my customers. NOY and Sauce are amazing, they are the best online ordering platform! We use them for online ordering and delivery. - Implementation: Ben Ariel and team are amazing and dedicated - Google Tag Manager capable: you can properly track your customers from different sources unlike most OLO that only allow for FB pixel Cons They pass the customer credit card fees onto the restaurant and did not disclose that! . Sauce also, keeps the upcharge fees per item. I was given the impression that those upcharge fees would help cover some of my delivery fees. Too good to get true! If I had to mention one minor area for improvement, it would be the initial setup process, which took a bit longer than anticipated. However, once everything was up and running, the benefits have been more than worth it. The team at Sauce was incredibly supportive throughout, ensuring a smooth transition and helping us make the most out of their platform. No real cons. Perhaps it would be nice if they had their own marketplace I don’t have any cons, they have been great and easy to use. Customer interface requires an improvement for mobile readiness
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Paytronix Systems Founded: 2001 United States opendining.com	Company Information Sauce Founded: 2019 United States www.getsauce.com
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Categories Online Ordering Supported	Categories Food Delivery Supported Online Ordering Supported
Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Supported White-Label Not Supported	Online Ordering Features Integrated Gift Cards Not Supported Menu / Product View Supported Mobile Ordering Supported Push Notifications Not Supported Reporting / Analytics Supported Rewards / Loyalty Program Supported Secure Payment Processing Supported Store Locator Not Supported White-Label Supported Show More Features Food Delivery Features Delivery Tracking Supported Dispatch Management Supported For Restaurants Supported Gift Card Management Not Supported Menu Management Supported Online Ordering Supported Order Management Supported Routing Supported Sales Trend Analysis Supported Supports Loyalty Program Not Supported
Integrations OVVI POS Supported Chowly Not Supported Focus POS Supported HubWorks Retail Task Management System Not Supported Klaviyo Not Supported Lavu Supported Lightspeed Restaurant Supported Oracle MICROS POS Supported Ordermark Not Supported PAR POS Supported POSitouch Supported SpeedLine Pizza POS Supported Square POS Not Supported Toast Kitchen Display System Not Supported Toast POS Not Supported Uber Eats Not Supported VROMO Not Supported Zip Forecasting Not Supported Show More Integrations View All 8 Integrations	Integrations OVVI POS Supported Chowly Supported Focus POS Not Supported HubWorks Retail Task Management System Supported Klaviyo Supported Lavu Not Supported Lightspeed Restaurant Not Supported Oracle MICROS POS Not Supported Ordermark Supported PAR POS Not Supported POSitouch Not Supported SpeedLine Pizza POS Not Supported Square POS Supported Toast Kitchen Display System Supported Toast POS Supported Uber Eats Supported VROMO Supported Zip Forecasting Supported Show More Integrations View All 11 Integrations
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