Onspring vs. ServiceNow Comparison


Onspring Onspring GRC Software	ServiceNow	+	+
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		Related Products Predict360 Predict360 is an integrated risk and compliance management software platform for financial and insurance organizations. It integrates risk and compliance processes and industry best practices content into a single platform that streamlines regulatory compliance, improves efficiency, predicts risk, and provides best-in-class business intelligence reporting. Predict360 includes the following Risk Management applications: Enterprise Risk Management (ERM), Risk Management and Assessments, Risk Insights, Issues Management, Peer Insights, Third-Party Risk Management, and Quarterly Certifications and Attestations. Compliance applications are: Compliance Management, Compliance Monitoring & Testing, Complaints Management, Regulatory Change Management, Regulatory Examination and Findings Management, Policy & Procedure Management, and more. 360factors also offers Lumify360 - a KPI and KRI predictive analytics platform that enriches data, predicts performance, and works alongside any GRC. 18 Ratings Visit Website D&B Risk Analytics Risk, procurement, and compliance teams across the globe are under pressure to deal with geopolitical and business risks. Third-party risk exposure is impacted by rapidly scaling complexity in domestic and cross-border businesses, along with complicated and diverse regulations. It is extremely important for companies to proactively manage their third-party relationships. An AI-powered solution to mitigate and monitor counterparty risks on a continuous basis, this cutting-edge platform is powered by D&B’s Data Cloud with 520M+ Global Business Records and 2B+ yearly updates for third-party risk insights. With high-risk procurement alerts and multibillion match points, D&B Risk Analytics leverages best-in-class risk data to help drive informed decisions. Perform quick and comprehensive screening, using intelligent workflows. Receive ongoing alerts of key business indicators and disruptions. 81 Ratings Visit Website Hyperproof Hyperproof is a governance, risk, and compliance platform built for organizations that juggle multiple regulatory frameworks. Rather than treating each standard as a separate project, Hyperproof maps a single set of controls across 160+ frameworks, including SOC 2, ISO 27001, HIPAA, and NIST, so evidence gathered once can satisfy multiple audits without duplicate work. Purpose-built AI agents surface relevant evidence, validate controls, and flag compliance gaps automatically, cutting down the manual review that typically eats up a compliance team's week. The platform connects directly to the tools IT and security teams already use — including GitHub, Jira, ServiceNow, Snyk, CrowdStrike, MongoDB Atlas, Google Workspace, and Microsoft SharePoint — and pulls evidence into Hyperproof, eliminating the need for teams to chase it down manually. High-frequency controls can be tested on a recurring schedule, with failures automatically generating tasks and escalations so nothing slips through the cracks between audit cycles. A built-in risk register lets risk owners across departments document risk treatment plans and tie them directly to the controls that address them. Hyperproof also supports organizations with complex structures, letting larger companies scope controls to specific business units, subsidiaries, or entities rather than forcing everything into one flat compliance program. Customers report meaningful results from this approach: a 70% increase in compliance productivity, roughly $150,000 in annual savings on control orchestration, a 66% cut in duplicative controls, and about 350 fewer hours spent on audit preparation each year. Founded in 2018 and based in the Seattle area, Hyperproof works with organizations like Reddit, Fortinet, Appian, Outreach, and Thales as they move from reactive, spreadsheet-driven compliance to a continuous, audit-ready operating model. Best fit: IT, security, and compliance teams at growing technology companies that manage multiple frameworks simultaneously and want to reduce the manual overhead of audit prep. 350 Ratings Visit Website Intelex Intelex is an integrated software solution for managing Environmental, Health, Safety and Quality (EHSQ) programs. Intelex’s scalable platform is designed to store, manage and analyze EHS and Quality data in one place. The solution works on any device to meet the realities of your workplace. With Intelex, your organization can: - Drive better results in your EHSQ program by monitoring workflows to achieve top performance and gain control. - Identify trends and tendencies by setting goals to gain greater insight into your EHSQ program to enhance judgement. - Reduce incidents and administrative work by easily monitoring, managing, optimizing and drawing insights from your safety data with our user-friendly safety software solution. - Streamline air, water and waste emissions management and reporting, and track and manage environmental outputs to achieve sustainability goals. - Drive continuous quality improvement activities across multiple departments, sites or locations. 193 Ratings Visit Website HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe; protect your team, simplify compliance, and ensure everyone goes home safe. 176 Ratings Visit Website GOAT Risk GOAT Risk™ is an award-winning, low cost, cloud-based platform that makes risk management simple, fast, and effective. Designed for organisations of all sizes, GOAT replaces outdated spreadsheets with a dynamic, easy-to-use solution - perfect for both risk experts and non-experts alike. With a powerful yet intuitive interface, you can streamline risk management and assurance activities in a single source of the truth. There's no setup or installation costs. And no minimum term. Just an effective, low-cost risk management solution starting from £30 per month. With fast collaboration, powerful 1-click reporting, and a great user experience, GOAT drives accountability and ownership, saving you time and effort. Highly configurable for a huge variety of use cases, GOAT helps you stay ahead. 76 Ratings Visit Website Qualio Qualio is the leading quality and compliance platform built exclusively for emerging life sciences companies. MedTech, pharma, biotech, and diagnostics teams use Qualio to standardize quality processes, connect them to regulatory obligations, and gain real-time visibility into compliance health. With a modern eQMS at the core and Compliance Intelligence layered on top, Qualio helps teams get audit ready in weeks and stay audit ready forever — without spreadsheets, fire drills, or heavyweight GRC systems. What Qualio delivers: ✔️ Audit ready in weeks ✔️ Inspection ready anytime — no fire drills ✔️ Faster market entry ✔️ Lower total cost of compliance ✔️ Confident, risk-managed scaling 919 Ratings Visit Website RealCISO RealCISO is a compliance intelligence platform for two audiences: MSPs and MSSPs managing security across multiple clients, and enterprise teams running compliance in-house. Security providers get multi-tenant architecture, white-label branding, and portfolio-level risk visibility. Enterprise teams get assessments, risk tracking, remediation management, and board-ready reporting — without spreadsheets. Supports NIST CSF 2.0, SOC 2, HIPAA, NIST 800-171, CIS Controls, CMMC, ISO 27001, and 30+ frameworks. Tracks maturity per control over time — L1 through L5 — so you show boards trend lines, not checkboxes. 3,000+ security providers. Built by practitioners. 223 Ratings Visit Website Haast Haast is the AI engine for marketing compliance. It deploys intelligent agents that automate manual compliance work - from content review to live website and social monitoring - so teams can move faster without increasing risk. Unlike traditional tools, Haast learns your organization’s risk tolerance and applies it consistently across every asset. Marketers can self-check and fix issues before publishing, while legal teams retain full oversight without becoming a bottleneck. 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About Onspring is an award-winning GRC automation and reporting software. Our SaaS platform is known for flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without IT or developers. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts & probabilities based on risk tolerance - Capture & relate financial, operational, reputational & third-party risks - Map controls to regulations, frameworks, incidents & risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Lifecycles - CMMC - BC/DR FedRAMP moderate environment available.	About Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies of all sizes	Audience ITSM companies seeking a solution to connect people, functions, and systems across their organization
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $20,000/year Choose your licensing model (by user, by product or a hybrid approach), and choose your platform level (essential features and upgrades) to fit both your needs and your budget. Free Version Not Supported Free Trial Supported	Pricing $100 per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 4.0 / 5 features 4.0 / 5 design 3.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue. Cons The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information Onspring GRC Software Founded: 2010 United States www.onspring.com	Company Information ServiceNow Founded: 2003 United States www.servicenow.com
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Categories Audit Supported Business Continuity Supported Compliance Supported Disaster Recovery Supported ESG Supported ESG Reporting Supported GRC Supported Incident Management Supported Incident Response Supported Integrated Risk Management Supported ISO Compliance Supported IT Risk Management Supported Operational Risk Management Supported Policy Management Supported Regulatory Change Management Supported Risk Management Supported Third-Party Risk Management Supported Vendor Management Supported Vendor Risk Management Supported	Categories AI Service Management (AISM) Supported AI-Powered ITSM Tools Supported Help Desk Supported Issue Tracking Supported IT Service Supported ITSM Supported Service Request Management Supported
Show More Features Audit Features Alerts / Notifications Supported Audit Planning Supported Compliance Management Supported Dashboard Supported Exceptions Management Supported Forms Management Supported Issue Management Supported Mobile Access Supported Multi-Year Planning Supported Risk Assessment Supported Workflow Management Supported Compliance Features Archiving & Retention Supported Artificial Intelligence (AI) Not Supported Audit Management Supported Compliance Tracking Supported Controls Testing Supported Environmental Compliance Supported FDA Compliance Supported HIPAA Compliance Supported Incident Management Supported ISO Compliance Supported OSHA Compliance Supported Risk Management Supported Sarbanes-Oxley Compliance Supported Surveys & Feedback Supported Version Control Supported Workflow / Process Automation Supported Disaster Recovery Features Administration Policies Supported Bare-Metal Recovery Not Supported Encryption Not Supported Failover Testing Not Supported Flexible Data Capture Not Supported Multi-Platform Support Not Supported Multiple Data Type Support Not Supported Offline Storage Not Supported ESG Features Activity Dashboard Supported Analytics/Reporting Supported Audit Management Supported Benchmarking Supported Compliance Management Supported Data Visualization Supported Document Management Supported Performance Metrics Supported Risk Assessment Supported GRC Features Auditing Supported Disaster Recovery Supported Environmental Compliance Supported Incident Management Supported Internal Controls Management Supported IT Risk Management Supported Operational Risk Management Supported Policy Management Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Supported OSHA Compliance Supported Root-Cause Diagnosis Supported Safety Management Supported Task Management Supported Ticket Management Supported Incident Response Features Attack Behavior Analytics Not Supported Automated Remediation Supported Compliance Reporting Supported Forensic Data Retention Not Supported Incident Alerting Supported Incident Database Supported Incident Logs Supported Incident Reporting Supported Privacy Breach Reporting Supported Security Orchestration Not Supported SIEM Data Ingestion / Correlation Not Supported SLA Tracking / Management Supported Threat Intelligence Not Supported Timeline Analysis Not Supported Workflow Automation Supported Workflow Management Supported Integrated Risk Management Features Audit Management Supported Compliance Management Supported Dashboard Supported Disaster Recovery Supported Incident Management Supported IT Risk Management Supported Operational Risk Management Supported Risk Assessment Supported Safety Management Supported Vendor Management Supported Policy Management Features Approval Process Control Supported Attestation Supported Audit Trails Supported Policy Creation Supported Policy Library Supported Policy Metadata Management Supported Policy Training Supported Reporting / Analytics Supported Version Control Supported Workflow Management Supported Risk Management Features Alerts/Notifications Supported Auditing Supported Business Process Control Supported Compliance Management Supported Corrective Actions (CAPA) Supported Dashboard Supported Exceptions Management Supported Internal Controls Management Supported IT Risk Management Supported Legal Risk Management Supported Mobile Access Supported Operational Risk Management Supported Predictive Analytics Supported Reputation Risk Management Supported Response Management Supported Risk Assessment Supported Vendor Management Features Audit Management Supported Contact Management Supported Customer Database Supported Self Service Portal Supported Supplier Master Data Supported Transaction History Supported Vendor Maintained Profiles Supported Vendor Managed Inventory Supported Vendor Performance Rating Supported Vendor Qualification Tracking Supported	Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Supported Service Catalog Supported Service Reporting Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Supported Configuration Management Supported Contract/License Management Supported Dashboard Supported Incident Management Supported Problem Management Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported Issue Tracking Features Assignment Management Supported Dashboard Supported Escalation Management Supported Issue Auditing Not Supported Issue Scheduling Supported Knowledge Base Supported Project Management Supported Recurring Issues Supported Scheduling Not Supported Task Management Supported
Integrations Common Controls Hub Supported Regology Supported RiskRecon Supported ABBYY Timeline Not Supported Agent Payments Protocol (AP2) Not Supported Assetnote Not Supported Audacix Qsome Not Supported DataTrust Not Supported HCL BigFix AEX Not Supported Insider One Not Supported Keephub Not Supported Mesh Intranet Not Supported NetRise Not Supported Replicant Not Supported Reqtest Not Supported Syteca Not Supported TechSee Not Supported Unisys ClearPath Forward Not Supported WorkBoard Not Supported iVision Plus Not Supported Show More Integrations View All 6 Integrations	Integrations Common Controls Hub Supported Regology Supported RiskRecon Supported ABBYY Timeline Supported Agent Payments Protocol (AP2) Supported Assetnote Supported Audacix Qsome Supported DataTrust Supported HCL BigFix AEX Supported Insider One Supported Keephub Supported Mesh Intranet Supported NetRise Supported Replicant Supported Reqtest Supported Syteca Supported TechSee Supported Unisys ClearPath Forward Supported WorkBoard Supported iVision Plus Supported Show More Integrations View All 1029 Integrations
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