Onspring

Onspring

Onspring GRC Software
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About

Onspring is an award-winning GRC automation and reporting software. Our SaaS platform is known for flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without IT or developers. - Manage a centralized risk register with multiple hierarchies - Keep tabs on financial impacts & probabilities based on risk tolerance - Capture & relate financial, operational, reputational & third-party risks - Map controls to regulations, frameworks, incidents & risks - Remediate findings through workflows or the POA&M process Ready-made products get you started in as quickly as 30 days: - Governance, Risk & Compliance Suite - Risk Management - Third-party Risk - Controls & Compliance - Audit & Assurance - Policy Lifecycles - CMMC - BC/DR FedRAMP moderate environment available.

About

Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the  IT,  Employee, and  Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes

Audience

ITSM companies seeking a solution to connect people, functions, and systems across their organization

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$20,000/year
Choose your licensing model (by user, by product or a hybrid approach), and choose your platform level (essential features and upgrades) to fit both your needs and your budget.
Free Version
Free Trial

Pricing

$100 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5

Pros & Cons from Real Users

Pros

  • ServiceNow was used extensively by my uni's IT department, where I worked for a while. We'd have different teams in the system and our users would submit tickets and tag different teams, and ServiceNow was like an email wrapper that kept track of incidents and information that the users would give. It seemed to play well with our other alerting systems and users were mostly able to contact us without issue.

Cons

  • The UI man. This was a few years ago so maybe things are better now but geez dude can you try to select a worse color scheme than blocky grey boxes without a shred of elegance or rounded corners? Ugly as heck and intimidating with dropdown boxes under more dropdowns, and some of the pages weren't intuitive either.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Onspring GRC Software
Founded: 2010
United States
www.onspring.com

Company Information

ServiceNow
Founded: 2003
United States
www.servicenow.com

Alternatives

integrum

integrum

integrum Management Systems

Alternatives

Freshservice

Freshservice

Freshworks
ClearGRC

ClearGRC

Clear Infosec

Categories

Categories

Audit Features

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Compliance Features

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
Incident Management
ISO Compliance
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

Disaster Recovery Features

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

ESG Features

Activity Dashboard
Analytics/Reporting
Audit Management
Benchmarking
Compliance Management
Data Visualization
Document Management
Performance Metrics
Risk Assessment

GRC Features

Auditing
Disaster Recovery
Environmental Compliance
Incident Management
Internal Controls Management
IT Risk Management
Operational Risk Management
Policy Management

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Incident Response Features

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
Security Orchestration
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Integrated Risk Management Features

Audit Management
Compliance Management
Dashboard
Disaster Recovery
Incident Management
IT Risk Management
Operational Risk Management
Risk Assessment
Safety Management
Vendor Management

Policy Management Features

Approval Process Control
Attestation
Audit Trails
Policy Creation
Policy Library
Policy Metadata Management
Policy Training
Reporting / Analytics
Version Control
Workflow Management

Risk Management Features

Alerts/Notifications
Auditing
Business Process Control
Compliance Management
Corrective Actions (CAPA)
Dashboard
Exceptions Management
Internal Controls Management
IT Risk Management
Legal Risk Management
Mobile Access
Operational Risk Management
Predictive Analytics
Reputation Risk Management
Response Management
Risk Assessment

Vendor Management Features

Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Performance Rating
Vendor Qualification Tracking

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Integrations

Common Controls Hub
Regology
RiskRecon
AirShield
Bastille
Bugcrowd
C1Risk
CloudTDMS
Compyl
Dydu
Goverlan Reach
Leah
MobileWare
OrgLogic
Resemble AI
Revelstoke
SV3
SharingCloud
Squadcast
Webex Connect

Integrations

Common Controls Hub
Regology
RiskRecon
AirShield
Bastille
Bugcrowd
C1Risk
CloudTDMS
Compyl
Dydu
Goverlan Reach
Leah
MobileWare
OrgLogic
Resemble AI
Revelstoke
SV3
SharingCloud
Squadcast
Webex Connect
Claim Onspring and update features and information
Claim Onspring and update features and information
Claim ServiceNow and update features and information
Claim ServiceNow and update features and information