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About

OneUp Networks is a specialized CPA cloud hosting and managed cloud infrastructure provider delivering private dedicated servers, secure accounting and tax software hosting, hosted virtual desktops, cybersecurity, backup and disaster recovery, and fully managed IT services. We help CPA firms, accounting professionals, tax practices, and businesses across the United States securely host applications including QuickBooks Desktop, QuickBooks Enterprise, UltraTax CS, Thomson Reuters CS Suite, Drake Tax, CCH, Sage, Lacerte, ProSeries, ATX, TaxWise, and Microsoft 365. Every cloud environment includes dedicated resources, NVMe SSD storage, enterprise-grade security, 120-day rolling backups, proactive monitoring, free migration, a risk-free 15-day free trial, and 24/7 expert human support—ensuring high performance, reliability, compliance, and business continuity for mission-critical workloads.

About

We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support with the most helpful team in hosting. We are a team of developers, system admins, and hosting specialists. We make your managed hosting experience seamless. Our hardware is top-notch, get all the resources from our dedicated server instances. We are more than just servers, we keep your hosting secure, updated, and running. Our datacenters are around the globe, pick your region and start using our high redundant networks. Windows, Linux, and other senior systems administrators are here for your support. Rootpal provides it’s customers with an unmatched experience. We provide unmetered and unlimited public/private network traffic across out network with no cap and no additional charges. Rootpal protects all of its hosting with free anti-DDoS unlimited protection. Never worry about outside attacks shutting your apps down.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Accounting firms, CPAs, tax professionals, bookkeepers, small businesses, medium-sized businesses, financial service companies, tax preparers, payroll providers, remote accounting teams

Audience

Businesses, organizations and individuals in need of a web hosting and web design solution to create and manage their website

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$35.99/month
Free Version Not Supported
Free Trial Supported

Pricing

$4 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.3 / 5
features 3.3 / 5
design 3.3 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • OneUp Networks gives our team dedicated resources and consistent performance. We access our applications throughout the workday without worrying about other users affecting our server. Their team also responds quickly when we need assistance.
  • We’ve had a very good experience with OneUp Networks. We run multiple business applications on the same server, and everything has been stable with smooth integrations. Their support team is responsive and also helps with application-related issues, even joining calls with third-party software providers when needed. This has made managing our systems much easier.
  • Migration went more smoothly than we expected, and our team was able to get back to work with very little disruption. We've been using it for several months now, and remote access has stayed reliable even when multiple staff members are working at the same time. We had a few setup questions early on, and support responded quickly with helpful answers.
  • Moving UltraTax CS to OneUp Networks made our day-to-day workflow much easier. The migration was well organized, and our team was able to continue working with very little disruption. The hosted environment has been stable, remote access has worked well for our staff, and performance has remained consistent during our busiest filing periods. Whenever we've had questions, the support team has been responsive and easy to work with.
  • OneUp Networks helped us to setup 60 users on a single private dedicated unified server so now all the users can access QuickBooks Enterprise and UltraTax CS together without changing the logins. All the users can reach out to the knowledgeable human support who are very polite and answer queries within a minute. Pricing is also not shocking, as we are on almost similar price from last 2 years.

Cons

  • We spent some time configuring the environment and getting our team familiar with the setup. Once we completed the initial configuration, our staff found the system straightforward to use.
  • Nothing so far, everything works better, even more than expectations.
  • We had to update a few user preferences after the migration, which took a little extra time. It wasn't a major issue, and support walked us through everything without much hassle.
  • The initial migration required some planning and coordination with our team, and there was a brief adjustment period while everyone became familiar with the new remote access process. After that, everything settled into a routine.
  • Can't think of anything right now. They make our life easier, what else would I complain.

Pros & Cons from Real Users

Pros

  • Easy to setup, instal apps and manage websites. There is nothing more. You have the possibility to do nearly anything.
  • Nothing at all. There are no redeeming qualities of this platform and it should never be considered by anyone.
  • There are literally no imposed limits, not bandwidth, visitors, database size, use of plugins, etc. I don't have to work around limitations. Their tech is fast and their support too. Managing of websites is done using Plesk, which I had not seen before but now I think it's the best. Light years ahead of the pack. Very intuitive and easy to use, this makes me more productive. The features available to me are mind-blowing, I actually need fewer plugins on my websites. Great documentation for Plesk and more things you needs to know. Questions are being answered and as its managed support, they will do it for you. Zero nagging points to sell me more stuff, it's cleanest UI/UX (worth mentioning).

Cons

  • Outages in the order of hours are no exception. Unavailability of services or support is standard. Imagine putting your clients' sites here. Their slogan from their site: "We provide you with a unique and unmatched hosting experience, delivering 99.99% uptime & 24/7 support" it is pure fiction and has nothing to do with reality. Worst hosting experience I've had. If you want to lose business and feel frustrated, order their services.
  • Everything. Ridiculous downtime (just this weekend along I'm at 24 hours down - that's half the weekend...), terrible support that's incompetent in more ways than one, and slow speeds.
  • A few months ago support was a bit slow but that has changed. I know I will not be happy with other hosting companies after this experience (I hope we will be together forever :)

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OneUp Networks
Founded: 2016
United States
www.oneupnetworks.com

Company Information

Rootpal
Founded: 2019
rootpal.com

Alternatives

Ace Cloud Hosting

Ace Cloud Hosting

Ace Cloud Hosting

Alternatives

Albatross Cloud

Albatross Cloud

TekReach Solutions

Categories

Cloud Hosting Supported
Managed Hosting Supported

Categories

Virtual Desktop (VDI) Features

Desktop-as-a-Service Supported
Load Balancing Supported
Multi-Device Support Supported
Multi-Factor Authentication Supported
Permissions / Access Controls Supported
Self Service Portal Supported
Third Party Integration Supported

Integrations

ATX Supported
Accounting CS Supported
CS Professional Suite Supported
Citrix DaaS Supported
Fishbowl Supported
Fixed Assets CS Supported
Microsoft 365 Not Supported
Practice CS Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Enterprise Supported
Sage Accounting Supported
Ubuntu Not Supported
UltraTax CS Supported
WordPress Not Supported

Integrations

ATX Not Supported
Accounting CS Not Supported
CS Professional Suite Not Supported
Citrix DaaS Not Supported
Fishbowl Not Supported
Fixed Assets CS Not Supported
Microsoft 365 Supported
Practice CS Not Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Enterprise Not Supported
Sage Accounting Not Supported
Ubuntu Supported
UltraTax CS Not Supported
WordPress Supported
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