Related Products
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About
Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.
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About
WebChatAgent is an AI chatbot and phone assistant platform for business websites. Train the chatbot on your own content — website pages, PDFs, documents, and FAQs — and it answers customer questions 24/7 in 13+ languages. Features include live chat with human takeover, WhatsApp integration, an AI phone assistant that answers calls and books appointments, lead capture, ticketing, proactive chat triggers, and conversation analytics. The widget embeds with a single script tag; a WordPress plugin is available. The platform is GDPR-compliant with EU hosting options and included data processing agreements. Agencies can resell WebChatAgent as a white-label solution under their own brand and domain, with per-client permissions and shared message quotas.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand
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Audience
Small and medium-sized businesses, online shops, hotels, medical practices, law firms, tax advisors, trades, and agencies that want to automate website chat and phone support
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free
Free Version
Free Trial
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Pricing
€15/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOneDirect
Founded: 2013
India
onedirect.in/
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Company InformationWebChatAgent
Founded: 2025
Germany
webchatagent.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp
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Integrations
Amazon
Android
Apple iOS
Facebook Messenger
Flipkart
Google
WhatsApp
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