UChat

UChat

Smart Link
+
+

Related Products

  • 11x
    70 Ratings
    Visit Website
  • Squaretalk
    314 Ratings
    Visit Website
  • Haast
    5 Ratings
    Visit Website
  • Detrack
    150 Ratings
    Visit Website
  • Act!
    555 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    869 Ratings
    Visit Website
  • iTacit
    46 Ratings
    Visit Website
  • ActiveCampaign
    17,400 Ratings
    Visit Website
  • 4K Video Downloader
    13,127 Ratings
    Visit Website
  • ThriveSparrow
    43 Ratings
    Visit Website

About

Listen & engage with your customers on 20+ channels including WhatsApp, social, email, calls, Amazon, website, app, etc. Automate using 3000+ workflows, collaborate with teams, gather extensive analytics & get a 360 degree view with our unified solutions. Channels - Live chat & Chatbot for your Website, App (Android & iOS), WhatsApp, Messenger and more. Three tiered architecture to seamlessly transfer conversations from an AI chatbot to a live chat agent. Transform data into insights, in real time and prioritize what matters most take. Make insights actionable for everyone across your company from the C-suite to the frontline. Extract business, consumer and social data from multiple sources. Transform it into real time visualisations on any screen, anywhere. Our team of analyst, CX auditors, consultant and trainers at your service to level up your customer experience.

About

UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies looking for an omni-channel customer experience platform that helps view the customer and his journey with the brand

Audience

Businesses and automation agencies using chatbots for customer service, sales, marketing, lead capture and conversational commerce. The Partner offering is aimed at agencies managing branded client workspaces.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

OneDirect
Founded: 2013
India
onedirect.in/

Company Information

Smart Link
Founded: 2018
Australia
uchat.au

Alternatives

Alternatives

ChatGent

ChatGent

Factoryze
MOON Chat

MOON Chat

THE MOON Agency
Engati

Engati

Engati Technologies
Data2AIBot

Data2AIBot

Dreamious Inc.

Categories

Customer Service Supported

Categories

AI Chatbots Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Supported
Queue Management Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Amazon Supported
Android Supported
Apple iOS Supported
Calendly Not Supported
Facebook Messenger Supported
Flipkart Supported
Google Supported
Google Sheets Not Supported
HubSpot CRM Not Supported
Model Context Protocol (MCP) Not Supported
Shopify Not Supported
Stripe Not Supported
WhatsApp Supported
Zapier Not Supported

Integrations

Amazon Not Supported
Android Not Supported
Apple iOS Not Supported
Calendly Supported
Facebook Messenger Not Supported
Flipkart Not Supported
Google Not Supported
Google Sheets Supported
HubSpot CRM Supported
Model Context Protocol (MCP) Supported
Shopify Supported
Stripe Supported
WhatsApp Not Supported
Zapier Supported
Claim OneDirect and update features and information
Claim OneDirect and update features and information
Claim UChat and update features and information
Claim UChat and update features and information