OneBill vs. Planview ChangePoint Comparison


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About OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.	About Planview ChangePoint is a Professional Services Automation (PSA) platform automating the Orders-to-Cash lifecycle for services organizations, from CRM and opportunity management through contract execution, delivery, billing, and revenue recognition in one application. Key capabilities: • Engagement management separating financial contract terms from project delivery, supporting Fixed Fee, Time and Materials, and Mixed billing within one engagement • Resource planning with demand and capacity analysis, skills-based search, and utilization tracking • Project and program management with multi-level WBS, stage-gate workflows, and earned value analysis • Time and expense management with configurable approval workflows • Direct billing and revenue recognition, with multi-currency and multi-jurisdictional support • Embedded Cognos Analytics reporting across all modules
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies of all sizes interested in an end-to-end subscription management, billing, and revenue management platform	Audience For professional services leaders, executive leaders, as well as project and resource managers responsible for successfully overseeing the entire quote-to-cash cycle - meaning anyone who needs to deliver, manage, and oversee each financially successful delivery services delivery engagements from a single integrated solution.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $1500.00 Free Version Free Trial	Pricing Changepoint Services Automation (SA) has not provided pricing information for this product or service. This is common practice for software vendors and service providers. Contact Changepoint Services Automation (SA) to obtain current pricing. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 5.0 / 5 design 4.5 / 5 support 4.9 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros We love OneBill for its scalability and features. OneBill is a sophisticated enough for our billing, invoicing, and taxation needs. We are using OneBill from last 2 years and its been a very smooth ride because of the great support. Our organization has been growing and we keep adding extra requirements and OneBill is keep delivering the features we need. It's a great feeling when we see how OneBill innovated with their product and delivered the unique features we required. We were happy with our old billing system until we started working with multiple agents and partners. Then we started looking for a partner management system where we can manage multiple partners and pay commissions online. Fortunately, we were contacted by one of the OneBill's rep and had a product demo. We immediately loved OneBill's N-tier partner management and real-time commissioning but we were a little skeptical to move our entire billing operations to OneBill. Finally, we took a decision to move our entire billing operations to OneBill where we can handle everything under one system. It's been 4 years and we never regretted our decision. One of the best products I have ever used and the awesome support team who is always there for us. VoIP billing is very different from normal billing with all its complexities and it's hard to find the better billing solution. We came across OneBill when we saw most of competitors are already on it. We immediately had a demo session with OneBill team and moved our billing to them. We impressed by their exceptional usage rating system and CDR processing. Our on-boarding went smooth and all data migrated successfully. We are happy that OneBill is handling all our billing, invoicing, rating, CDR processing, taxation, and partner management operations. We are using OneBill for more than 2 years now. Their CPQ module is neat and configuring the taxation is seamless. We are fond of OneBill because we can scale our billing operations at anytime. Though we are currently using OneBill for our subscription management, billing, and taxation, however we can add extra capabilities and features at any time. Their customer support is quick and responsive for our tickets. Also, they clearly understanding our problems and fixing them immediately. We are using OneBill for creating products and selling them with different seasonal pricing. OneBill helped us to save a lot of time by bringing all the feature we want to sell our products to different regions with different pricing options. It saved us a lot of time by streamlining our billing. Cons Our company has been growing with OneBill from last two years. For that, we are very attached to them. But I would suggest that OneBill can become the industry leader if it could be a little easier to implement. Setting up complex commissioning incentives for sales agents takes a bit of time. Never faced any major issues with OneBill though, however we always need to request OneBill team for custom reports. It would be more helpful if they can give users to download any custom reports we want. OneBill is already packed with a lot of features and they keep adding more and more. I understand that all these features are helpful to solve more complex problems for the industries like UCaaS, IoT, etc. But for a simple online magazine, all these features make the implementation a little complicated. We have not faced any problems yet. OneBill seems to have a lot of features for the complex business operations. But we only use a couple of features and we have no problems with them so far.	Pros & Cons from Real Users Pros I like that Changepoint Services Automation eases PPM processes even when not connected to the internet as it has offline mode feature. Cons I do not have anything that dissatisfies me when using Changepoint Services Automation.
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information OneBill Founded: 2009 United States www.onebillsoftware.com	Company Information Planview Founded: 1989 United States www.planview.com/products-solutions/products/changepoint/
Alternatives Datagate Telecom Billing Datagate Innovation	Alternatives Planview Daptiv Planview
Pelcro Pelcro Inc	Cora PPM Cora Systems
IntegriBill Sandy Beaches Software	Metric.ai Measured Analytics
BlueSnap	VOGSY
BillingPlatform View All	NetSuite SRP NetSuite View All
Categories Billing and Invoicing Billing and Provisioning Commission CPQ Integrated Revenue and Customer Management (IRCM) Software for CSPs Membership Management Order Management Order-to-Cash Payment Processing Quote-to-Cash Recurring Billing Revenue Management SaaS Billing Subscription Management Usage-Based Billing	Categories Professional Services Automation Quote-to-Cash Revenue Recognition
Show More Features Billing and Invoicing Features Billing Portal Contact Database Contingency Billing Customer Portal Customizable Invoices Dunning Management Hourly Billing Invoice History Mobile Payments Multi-Currency Online Invoicing Online Payments Payment Processing Project Billing Recurring/Subscription Billing Service Ticket Billing Tax Calculator Billing and Provisioning Features Billing & Invoicing Carrier Access Billing Contract Management Customer Accounts Customizable Billing Flexible Rate Tables Internet Order Management Post-Paid Systems Pre-Paid Systems Provisioning Rating Self Service Portal Service Order System VoIP CPQ Features 2D Drawing 3D Modeling Approval Workflow eCommerce Guided Selling Product Configurator Proposal Generation Quotes / Estimates Renewal Management Self Service Portal Commission Features Affiliate Management Agency Commission Commission Calculations Commission Scheduling Commission Tracking Compliance Management Flat Commissions Incentive Programs Multi-Tiered Commissions Percentage Commissions Sliding Scale Commissions Split Commissions Membership Management Features Application Management Automatic Renewals Committee Management Dues Management Email Marketing Event Management Member Directory Member Portal Member Types Membership Database Nonprofit Membership Payment Processing Website Management Order Management Features Back Order Management Catalog Management Inventory Management Order Entry Order Fulfillment Order Tracking Recurring Orders Returns Management Shipping Management Special Order Management Payment Processing Features ACH Check Transactions Bitcoin Compatible Debit Card Support Gift Card Management Mobile Payments Online Payments POS Transactions Receipt Printing Recurring Billing Signature Capture Recurring Billing Features Customer Portal Deferred Billing Discount Management Dunning Management Invoice History Multi-Currency Multi-Period Recurring Billing Payment Processing Recurring Donations Subscription Billing Revenue Management Features Competitor Analysis Dynamic Pricing For Airlines For Hospitality Industry Forecasting Inventory Control Price Optimization Recommendation Engine Yield Management Subscription Management Features Cancellation Management Discount / Coupon Management Dunning Management Enrollment Management Product Catalog Recurring Billing Revenue Recognition Revenue Recovery Tools Self Service Portal Subscription Plan Management Tax Management Trial Management Usage Tracking/Analytics	Show More Features Professional Services Automation Features Billing & Invoicing Client Portal Collaboration Tools CRM Document Management Portfolio Management Project Management Proposal Generation Quote Management Resource Management Time & Expense Tracking
Integrations NetSuite Salesforce 2600Hz Autotask PSA ConnectWise PSA Datto RMM Datto Workplace Docusign HubSpot CRM HubSpot Customer Platform Microsoft Dynamics 365 Nekton.ai Oracle Fusion Cloud ERP SAP ERP Stackreaction Sugar Sell ViewNexa Vtiger CRM Worldline Zapier Show More Integrations View All 28 Integrations	Integrations NetSuite Salesforce 2600Hz Autotask PSA ConnectWise PSA Datto RMM Datto Workplace Docusign HubSpot CRM HubSpot Customer Platform Microsoft Dynamics 365 Nekton.ai Oracle Fusion Cloud ERP SAP ERP Stackreaction Sugar Sell ViewNexa Vtiger CRM Worldline Zapier Show More Integrations View All 9 Integrations
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