OnTime 360

OnTime 360

Vesigo Studios
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About

OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks Desktop/Enterprise, QuickBooks Online, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order entry, easy billing, route optimization, proof of delivery, multi-stop routing tools, automatic notifications, and flexible customer pricing with automatic quotes. Get started with a 14-day free trial, no credit card needed! Or if you’d like a personalized tour through OnTime, book a live demonstration to see the software in action.

About

We accompany you with great solutions for your restaurant to get the best of its digital potential. Find tools to observe performance of your restaurant and manage every detail while increasing the number of orders. Up to 30% increase in your sales without increasing your operating costs. A set of marketing solutions to reach more than 30 million users, increasing the exposure of your restaurant. Reach new customers by accessing the Rappi delivery network! We partner with restaurants that do their own delivery with their own drivers. Access our high-frequency customer base and drive the increase in your orders. All the information you need from your business on the go, you have it with the app for iOS and Android! Receive notifications in real time, find out about the performance and reviews of your stores at all times. Review and manage your menu, hours, payments and configuration of your stores. Easily create marketing campaigns to help you grow on Rappi.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

A complete software solution for delivery companies, couriers, and transportation services.

Audience

Restaurants that need digital tools to get the best of their digital potential and increase their orders

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Unlimited Users
Unlimited Customers
Unlimited Technical Support
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.5 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • I adore the great, prompt and courteous support/advice given by OnTime 360's team of professionals at all times! Their service is second to none when compared to the 'other' global courier/logistic software support/service!! This software is extremely versatile and robust on many fronts which enhances our daily dispatching and customization on a fly.
  • It is very easy to use and set up. OnTime 360 will make your drivers, dispatchers and billing team more efficient. The mobile app is a winner. The driver get a map to the next stop and then are able to collect PODs in the field that are instantly transmitted to you and your customers. This software truly allows smaller delivery and courier companies to operate on par with the giants. Clients can access their info online in real time.

Cons

  • I am disappointed in the tracking of the drivers. Complete tracking in real-time is only accomplished if the drivers have the app open on their hand-held at all times, which can be difficult at all times for drivers as they have to juggle other functions on their routes.
  • Nothing really i wish it had better vehicle maintenance.

Pros & Cons from Real Users

Pros

  • They may coordinate the shipping of things you bought.

Cons

  • Could not deal with a simple delivery problem due to the fact that your cheap non-human automated bot-based responses serve no purpose. Problem: the original order only included one (1) can of soda, instead of two (2) Solution: NONE, only bot chat responses. Even accusing the user of "high refund" requests, which has nothing to do with the original problem, nor provide any solution. In simple words: the merchant or the delivery commit an error and you as the "facilitator" for commerce to happen did not provide a mean to solve the issue. Hence, the app is absolutely useless for the sole purpose of its existence: it cannot guarantee to provide what it was supposed to. I really hope this app become sentient so it can realize how broken it is and commit self-deletion for the sake of humanity.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Vesigo Studios
Founded: 1999
United States
www.ontime360.com

Company Information

Rappi
Founded: 2015
Colombia
www.restaurantes.rappi.com

Alternatives

Alternatives

Elite EXTRA

Elite EXTRA

Elite EXTRA, an Epicor solution
DeliverySuite

DeliverySuite

Nology Solutions & Systems
Gofrugal ServeEasy

Gofrugal ServeEasy

GOFRUGAL Technologies
Tookan

Tookan

JungleWorks

Categories

Courier Supported
Digital Signature Supported
Food Delivery Supported
GPS Tracking Supported
Grocery Delivery Supported
Last Mile Delivery Supported
Mobility Supported
Online Ordering Supported
Order Entry Supported
Route Planning Supported
Scheduling Supported
Shipment Tracking Supported
Shipping Supported

Categories

Food Delivery Supported
Grocery Delivery Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Supported
Customer Database Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Not Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Not Supported

Digital Signature Features

Audit Trail Supported
Authentication Supported
Auto Reminders Not Supported
Customizable Templates Supported
Document Analytics Not Supported
Mobile Signature Supported
Multi-Party Signing Supported
Progress Tracking Supported
Task Progress Tracking Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Not Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Supported
Status Tracking Supported
Territory Management Supported
Vehicle Tracking Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Supported
Content Management Supported
Data Collection Supported
Data Management Supported
File Management Supported
Forms Automation Supported
Mobile Messaging Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Not Supported
Mobile Ordering Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Supported
Store Locator Not Supported
White-Label Supported

Order Entry Features

Back Order Management Not Supported
Customer Database Supported
Inventory Management Not Supported
Order Fulfillment Supported
Order Management Supported
Real Time Order Entry Supported
Remote Order Entry Supported
Shipping Management Supported
Warehouse Management Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Not Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Not Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Not Supported
Room Booking Management Not Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Not Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Shipping Features

Air Shipping Supported
Bills of Lading Supported
Container Shipping Supported
Freight Shipping Supported
Ground Shipping Supported
Import / Export Supported
Ocean Shipping Supported
Parcel Shipping Supported
Quotes / Estimates Supported
Shipment Tracking Supported
Warehouse Management Not Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Not Supported
Fuel Management Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Transportation Management Features

Billing & Invoicing Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Supported
Order Management Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Integrations

Aleph Not Supported
Authorize.Net Supported
ClickSend Not Supported
FreshBooks Supported
Fudo Not Supported
Hoppier Not Supported
Microsoft Excel Supported
PAR Ordering Not Supported
QuickBooks Desktop Premier Supported
QuickBooks Desktop Pro Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Vonus Not Supported
Xero Supported

Integrations

Aleph Supported
Authorize.Net Not Supported
ClickSend Supported
FreshBooks Not Supported
Fudo Supported
Hoppier Supported
Microsoft Excel Not Supported
PAR Ordering Supported
QuickBooks Desktop Premier Not Supported
QuickBooks Desktop Pro Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Vonus Supported
Xero Not Supported
Claim OnTime 360 and update features and information
Claim OnTime 360 and update features and information
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Claim Rappi and update features and information