OnArrival

OnArrival

Cvent
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About

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.

About

YesEvents offers a comprehensive suite of services that spans the entire conference lifecycle and ensures every detail is executed with precision. Our commitment to exceptional customer service extends beyond conventional boundaries, consistently exceeding expectations and enriching both organizer and attendee experiences. Stay connected, register more attendees, and build stronger relationships while saving time and money with YesEvents. As a premier event management company, YesEvents offers a web-based registration system specifically designed to manage conferences and meetings of all sizes. Features include online registration, call for papers, exhibit and sponsor management, interactive floor plans, mobile attendee app, mobile check-in, badging, and white glove service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Event organizers that want a check-in solution

Audience

Ideal for conference and event planners, independent planners, associations, event management companies, non-profits, and more.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Set Up and per registration
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Makes check in quick and easy. Easy to register walk ins and/or update registered guests before printing the badge. Attendees love the experience. Love the fact you can do contactless/touchless. Multiple kiosks and printers keep the crowd / lines moving.
  • Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.
  • I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.
  • OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.
  • Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

Cons

  • Glitchy - sometimes router goes out and have to reset. Printers get jammed frequently and have to reset. Price is a little high when you have to purchase license, hardware and badge stock for every event.
  • The only con is the price of use and potential technology issues.
  • Glitchy, have to uninstall and reinstall between uses.
  • No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.
  • To print in color as a basic package would be nice.

Pros & Cons from Real Users

Pros

  • We received very personalized attention and our meeting planner Nichole was flexible to our needs. Nichole worked closely with us to tailor the software platform to do what we needed. She also assisted onsite during the meeting.
  • We have been using YesEvents for both in-person and online conference for at least 6 years. We keep coming back to them because they are so easy to work with, so accommodating to the needs of our conferences, and are reasonably priced. They are always updating and improving their technology and services. We couldn't ask for a better event manager. We're staying with them!
  • YesEvents is dedicated to their customers. They work tirelessly to make sure registration has no stone unturned, and that registration is ready to go on event day. They catch duplicates, misspellings, odd requests, etc. A big bonus is that they are able to respond to customers' questions via email or dedicated phone line. This is something that saves our small office so much time. I don't know of another service that can handle this level of customer service!
  • Could not work with a better company. They were professional, on time and made the event go as smooth as possible.
  • Once the program is customized it seems to work pretty well. There is a bit of a learning curve though.

Cons

  • We had a bit of a learning curve with the software they used, but it did most of the things we needed. Creating a program book from the online platform was a bit of a hassle.
  • Off the head, I honestly can't think of a con. When we discover a glitch, they immediately have a fix. What more could you ask?
  • I really can't think of a con for YesEvents. They make my job so much easier!
  • I have no cons, the team was excellent and could not have been any better to work with.
  • Some of the steps seem to way to long to get to a final result.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software

Company Information

YesEvents
Founded: 1986
United States
www.yesevents.com

Alternatives

Alternatives

Evenium Net

Evenium Net

Evenium
A2Z Events

A2Z Events

Personify

Categories

Event Check In Supported

Categories

Conference Supported
Event Management Supported
Mobile Event Supported
Registration Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Supported
Data Import / Export Not Supported
Data Synchronization Not Supported
Guest List Management Not Supported
Guest List Search Not Supported
Lead Capture Supported
Multi-Event Not Supported
QR Codes Not Supported
Reporting/Analytics Supported
Ticketing Not Supported

Conference Features

Abstract Management Supported
Attendee Management Supported
Badge Management Supported
Catering Management Not Supported
Client Management Supported
Registration Management Supported
Social Promotion Supported
Space / Room Setup Not Supported
Speaker Management Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Not Supported

Event Management Features

Attendee Management Supported
Badge Management Supported
Conferences / Conventions Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Mobile Event Features

Abstract / Papers Management Not Supported
Application Development Not Supported
Attendee Profiles Supported
Digital Agenda Supported
Event Maps Supported
Gamification Not Supported
Mobile Check-in Supported
Multi-Event Not Supported
Networking Supported
One-to-One Messaging Not Supported
Real-time Notifications / Updates Supported
Social Media Integration Not Supported
Speaker Profiles Supported
Sponsor Pages Supported
Surveys / Polls Not Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Supported
Calendar Management Not Supported
Class Registration Not Supported
Contact Management Supported
Event Registration Supported
Form Builder Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Supported
Payment Processing Supported
Refund Automation Supported
Self Check-In Supported
Surveys & Feedback Supported

Integrations

Adobe Marketo Engage Not Supported
Authorize.Net Not Supported
Campaign Monitor Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Payflow Payment Gateway Not Supported
Pigeonhole Live Not Supported
Salesforce Not Supported
Stripe Not Supported
Swapcard Supported
Zoom Not Supported
Zoom Webinars Not Supported

Integrations

Adobe Marketo Engage Supported
Authorize.Net Supported
Campaign Monitor Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Payflow Payment Gateway Supported
Pigeonhole Live Supported
Salesforce Supported
Stripe Supported
Swapcard Not Supported
Zoom Supported
Zoom Webinars Supported
Claim OnArrival and update features and information
Claim OnArrival and update features and information
Claim YesEvents and update features and information
Claim YesEvents and update features and information