OnArrival

OnArrival

Cvent
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About

OnArrival attendee check-in eliminates long lines and badge stuffing while syncing automatically across the Cvent platform. First impressions are critical for your attendees and guests. OnArrival has an option for a contactless check-in to further minimize staffing as well as crowding. OnArrival's kiosk mode will impress your attendees and help reduce your staffing needs onsite. Your guests can register at a safe distance, check-in with the Cvent Event App or Apple Wallet, pay fees, and print their name badge. OnArrival helps eliminate badge tables by connecting mobile tablets to print badges wirelessly. OnArrival supports a variety of printer and badge types that even include plastic. Simple or advanced, it's up to how you would like to brand your event.

About

YesEvents offers a comprehensive suite of services that spans the entire conference lifecycle and ensures every detail is executed with precision. Our commitment to exceptional customer service extends beyond conventional boundaries, consistently exceeding expectations and enriching both organizer and attendee experiences. Stay connected, register more attendees, and build stronger relationships while saving time and money with YesEvents. As a premier event management company, YesEvents offers a web-based registration system specifically designed to manage conferences and meetings of all sizes. Features include online registration, call for papers, exhibit and sponsor management, interactive floor plans, mobile attendee app, mobile check-in, badging, and white glove service.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Event organizers that want a check-in solution

Audience

Ideal for conference and event planners, independent planners, associations, event management companies, non-profits, and more.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Set Up and per registration
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.6 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Makes check in quick and easy. Easy to register walk ins and/or update registered guests before printing the badge. Attendees love the experience. Love the fact you can do contactless/touchless. Multiple kiosks and printers keep the crowd / lines moving.
  • Check-in is quick and easy with OnArrival. I could not recommend it enough. Attendees also enjoy the experience.
  • I like that it can be contactless/touchless, integrated with registration, register walk ins, take payment, multiple kiosks keep crowd moving.
  • OnArrival helps with managing the day of operations for our events. It provides an exceptional user experience for everyone to check in with a kiosk, adjust and review their badge, and record their attendance to get accurate CPE credits.
  • Very user friendly for an account user. Easy to get through and fast. The support given on OnArrival is exceptional!

Cons

  • Glitchy - sometimes router goes out and have to reset. Printers get jammed frequently and have to reset. Price is a little high when you have to purchase license, hardware and badge stock for every event.
  • The only con is the price of use and potential technology issues.
  • Glitchy, have to uninstall and reinstall between uses.
  • No negatives related to OnArrival. Recommend purchasing as a bundle from Cvent rather than buying components separately.
  • To print in color as a basic package would be nice.

Pros & Cons from Real Users

Pros

  • We received very personalized attention and our meeting planner Nichole was flexible to our needs. Nichole worked closely with us to tailor the software platform to do what we needed. She also assisted onsite during the meeting.
  • We have been using YesEvents for both in-person and online conference for at least 6 years. We keep coming back to them because they are so easy to work with, so accommodating to the needs of our conferences, and are reasonably priced. They are always updating and improving their technology and services. We couldn't ask for a better event manager. We're staying with them!
  • YesEvents is dedicated to their customers. They work tirelessly to make sure registration has no stone unturned, and that registration is ready to go on event day. They catch duplicates, misspellings, odd requests, etc. A big bonus is that they are able to respond to customers' questions via email or dedicated phone line. This is something that saves our small office so much time. I don't know of another service that can handle this level of customer service!
  • Could not work with a better company. They were professional, on time and made the event go as smooth as possible.
  • Once the program is customized it seems to work pretty well. There is a bit of a learning curve though.

Cons

  • We had a bit of a learning curve with the software they used, but it did most of the things we needed. Creating a program book from the online platform was a bit of a hassle.
  • Off the head, I honestly can't think of a con. When we discover a glitch, they immediately have a fix. What more could you ask?
  • I really can't think of a con for YesEvents. They make my job so much easier!
  • I have no cons, the team was excellent and could not have been any better to work with.
  • Some of the steps seem to way to long to get to a final result.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cvent
Founded: 1999
United States
www.cvent.com/en/event-marketing-management/onarrival-event-check-in-software

Company Information

YesEvents
Founded: 1986
United States
www.yesevents.com

Alternatives

Alternatives

Evenium Net

Evenium Net

Evenium
A2Z Events

A2Z Events

Personify

Categories

Categories

Event Check In Features

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Conference Features

Abstract Management
Attendee Management
Badge Management
Catering Management
Client Management
Registration Management
Social Promotion
Space / Room Setup
Speaker Management
Sponsorship Management
Surveys & Feedback
Ticketing

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Mobile Event Features

Abstract / Papers Management
Application Development
Attendee Profiles
Digital Agenda
Event Maps
Gamification
Mobile Check-in
Multi-Event
Networking
One-to-One Messaging
Real-time Notifications / Updates
Social Media Integration
Speaker Profiles
Sponsor Pages
Surveys / Polls

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Integrations

Adobe Marketo Engage
Authorize.Net
Campaign Monitor
HubSpot CRM
HubSpot Customer Platform
Payflow Payment Gateway
Pigeonhole Live
Salesforce
Stripe
Swapcard
Zoom
Zoom Webinars

Integrations

Adobe Marketo Engage
Authorize.Net
Campaign Monitor
HubSpot CRM
HubSpot Customer Platform
Payflow Payment Gateway
Pigeonhole Live
Salesforce
Stripe
Swapcard
Zoom
Zoom Webinars
Claim OnArrival and update features and information
Claim OnArrival and update features and information
Claim YesEvents and update features and information
Claim YesEvents and update features and information