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About

Omnistra is the operating infrastructure of autonomous commerce: an AI workforce that runs an e-commerce business end to end. Every day it runs the campaigns that generate leads, the conversations on every channel, order capture across every platform, recovery of every abandoned cart, the cash-on-delivery risk call before every shipment, the courier choice for every parcel, and the upsell to every customer who already bought once. Across chat, social, voice and web, in Bangla, English and 60 other languages, around the clock. The depth is the point: a visual workflow engine, a 100+ tag conversation taxonomy, post-call analysis, live emotion tracking, Order OS for COD confirmation and multi-carrier courier routing, and Campaigns for outbound sales. Native Shopify and WooCommerce, clean handoffs to Zendesk, Intercom and Salesforce. Built in Dhaka for cash-on-delivery economies and fragmented logistics, so it handles simpler markets effortlessly. Deployed in days, not quarters.

About

TopEdge AI is a cloud-based WhatsApp commerce and customer engagement platform for Shopify stores and direct-to-consumer brands. It syncs Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, giving teams store context for conversations. Merchants can automate abandoned-cart follow-ups, COD confirmations, order updates, and campaigns that encourage prepaid orders. The platform includes a shared live-chat inbox, customer profiles and segmentation, WhatsApp campaigns, a visual flow builder, website opt-in tools and tracking, order and stock views, warranty workflows, and commerce analytics. Teams can build journeys triggered by Shopify events, use approved message templates, and configure AI responses grounded in store policies and product information with their own AI provider key. TopEdge AI is designed for e-commerce teams using Shopify and WhatsApp for support, order communications, sales recovery, and marketing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce and retail businesses, direct-to-consumer brands, marketplaces and omnichannel merchants that run high-volume customer conversations, outbound sales and cash-on-delivery operations. Suited to fast-growing startups through to enterprises, with particular depth for South Asia, Southeast Asia, the Middle East and other emerging markets.

Audience

Shopify e-commerce businesses.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$41/month (BDT 4,999/month)
Free Version Not Supported
Free Trial Supported

Pricing

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Omnistra
Founded: 2025
Bangladesh
www.omnistra.io

Company Information

TopEdge AI
Founded: 2023
India
www.topedgeai.com

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Categories

AI eCommerce Supported

Categories

AI eCommerce Supported

Integrations

Shopify Not Supported
WhatsApp Not Supported

Integrations

Shopify Supported
WhatsApp Supported
Claim Omnistra and update features and information
Claim Omnistra and update features and information
Claim TopEdge AI and update features and information
Claim TopEdge AI and update features and information