+
+

Related Products

  • Square 9
    390 Ratings
    Visit Website
  • Jotform
    7,150 Ratings
    Visit Website
  • SurveyLegend
    1,839 Ratings
    Visit Website
  • onPhase
    206 Ratings
    Visit Website
  • SurveySparrow
    2,989 Ratings
    Visit Website
  • UnForm
    18 Ratings
    Visit Website
  • Interfacing Enterprise Process Center (EPC)
    56 Ratings
    Visit Website
  • Process Street
    1,097 Ratings
    Visit Website
  • Planfix
    58 Ratings
    Visit Website
  • GW Apps
    37 Ratings
    Visit Website

About

Create dynamic web and mobile forms to collect data for whatever process you need. Seamless workflows for every business process ensuring accountability for each step in moving work forward. Monitor your business activity, see exactly what you need to know in real-time and spawn tasks from the data collected. Omnidek’s Zero Code form builder allows your existing team members to create web and mobile forms for gathering valuable business data. Simply drag and drop form elements, connect to spreadsheets or data sources, and deploy to the Omnidek intranet portal. Our enthusiastic Omnidek Customer Success team is equipped with business analysts, data analytics consultants, and developers committed to creating a winning implementation of Omnidek. Who has the time? We do! We offer express implementations and concierge services where our team works ongoing as an integrated part of your team, participating in process meetings and quickly creating approval processes for deployment.

About

Process Shepherd's decision tree and agent scripting functionality furnishes agents with a step-by-step guides to complex workflows with optional integration to external services such as your CRM or helpdesk. The central aim of this platform is to refine workflows, strengthen compliance, and increase overall efficiency within contact centers and help desks. The essence of Process Shepherd lies in its presentation of workflows as sequential steps or queries that agents follow one after the other. By delivering guidance in this segmented manner, the platform alleviates the complexity of handling complex tasks, minimizing both the time spent on training new agents and the average time consumed in individual interactions. Cut Agent Onboarding Time by 80% Diminish Ramp Time by 40% Lower Average Handling by 30%

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone searching for an Online Form Builder solution

Audience

Contact centers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version
Free Trial

Pricing

$20
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Omnidek
Founded: 2015
United States
omnidek.com

Company Information

Process Shepherd
Founded: 2022
United States
www.processshepherd.com

Alternatives

Ultimate Forms

Ultimate Forms

Infowise Solutions

Alternatives

Mobile Impact Platform

Mobile Impact Platform

Mi-Corporation

Categories

Categories

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Integrations

Aircall
Freshdesk
Genesys Cloud CX
NetSuite
Sage X3
Salesforce
Zendesk
Zoho CRM

Integrations

Aircall
Freshdesk
Genesys Cloud CX
NetSuite
Sage X3
Salesforce
Zendesk
Zoho CRM
Claim Omnidek and update features and information
Claim Omnidek and update features and information
Claim Process Shepherd and update features and information
Claim Process Shepherd and update features and information