Trackr

Trackr

Shopify
+
+

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About

Omega Order Tracking is designed to help you increase customer satisfaction, customer loyalty & retention rate. Easily track your order from multiple carriers, get notified of shipment status, and view order shipping info all in one place. With branded tracking page & estimated delivery date/ETA, you are set for a smooth and hassle-free tracking experience. Increasing upsell & cross-sell with added marketing assets. Less WISMO with SEO-optimized auto-translated shipment update notifications.

About

Integrates with 900+ carriers worldwide, so you and your customers always know where each package is. Let your customers track order status by enabling automated email notifications. No more “where’s my order” complaints. Support AliExpress Standard Shipping, YunExpress, 4PX, CJ Packet & ePacket (China Post, China EMS), easily hide Chinese origins. The parcel tracking app provides a branded experience by simply customizing the tracking template to match your store design. You can choose colors for the text, buttons, and background, as well as select which tracking info to display. You can also add a message in the "seller's message" field. Plus, you can enable product recommendations on the Tracking page to generate additional revenue. Keep customers updated and remove “where is my order” customer care queries. Find order information themselves any time at your store's tracking page (using their shipment tracking number or order ID + email combination).

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants

Audience

Businesses searching for a solution to enhance customer post-purchase experience and increase sales

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$9.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$9 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • - The price is very attractive - Very very helpful support from their team. They even customise for me when I want the tracking page to show some marketing assets that will help me upsell when the customer visit it.

Cons

  • Has some small bugs but overall when i reach support their dev fix it in a short time so that's not a big problem.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Omega Theme
Founded: 2013
Vietnam
www.trackordernow.com

Company Information

Shopify
Latvia
apps.shopify.com/trackr

Alternatives

Alternatives

Trackr

Trackr

Shopify

Categories

Shipment Tracking Supported

Categories

Shipment Tracking Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Not Supported
For eCommerce Supported
For Freight Not Supported
Status Tracking Supported
Website Integration Supported

Integrations

Shopify Supported

Integrations

Shopify Not Supported
Claim Omega Order Tracking and update features and information
Claim Omega Order Tracking and update features and information
Claim Trackr and update features and information
Claim Trackr and update features and information