Yellow.ai

Yellow.ai

Bitonic Technology Labs
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About

Ojin is a web-based platform for creating and deploying real-time AI agents with a visual persona, voice and conversational capabilities. Its Human Agents offering combines speech recognition, language-model responses, speech synthesis and an animated face in a browser-ready experience; users can configure agents from templates or their own inputs and embed them on websites. Developers can also use Ojin's Human Portrait model through an HTTP/WebSocket API in their own applications and agent frameworks, including Pipecat and LiveKit Agents. The platform is aimed at businesses, creators and developers building interactive customer support, sales, onboarding, education, training and brand experiences. Plans include self-service subscriptions, usage credits and a fully managed enterprise option.

About

Headquartered in San Mateo, Yellow.ai is a leading enterprise-grade Conversational AI Platform, enabling enterprises to unlock business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, MG Motors, Biogen International, Edelweiss Broking, Siemens Limited, Food Panda, Zalora, Zenyum, JD.ID, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network, Bharat Petroleum, Waste Connections US and Tata. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. Recognised by Frost & Sullivan, Forrester, Gartner, IDC, and G2 as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses, creators and developers that want lifelike AI agents for customer support, sales, onboarding, tutoring and brand experiences, from solo creators to enterprises in retail, luxury, mobility, travel and finance.

Audience

Enterprises looking for Conversational AI solutions to elevate their customer and employee experiences

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$8/month
The Creator plan is $8 per month with annual billing and includes 10,800 credits per year.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Ojin
Founded: 2020
Germany
ojin.ai/

Company Information

Bitonic Technology Labs
Founded: 2016
San Mateo, California
yellow.ai/

Alternatives

Dialogflow

Dialogflow

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Alternatives

Eleven Realtime

Eleven Realtime

ElevenLabs

Categories

AI Agent Builders Supported
Conversational AI Supported

Categories

Agentic AI Supported
AI Agent Builders Supported
AI Agents Supported
AI Assistants Supported
AI Voice Agents Supported
Chatbot Supported
Conversational AI Supported
Customer Service Supported
Live Chat Supported
Voice Bot Supported

Conversational AI Features

Code-free Development Supported
Contextual Guidance Supported
For Developers Supported
Intent Recognition Supported
Multi-Languages Supported
Omni-Channel Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Supported
Speech Recognition Supported
Speech Synthesis Supported
Virtual Assistant Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Supported
Video Content Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Not Supported
Employee Awards Not Supported
Employee Guides Not Supported
Employee Recognition Not Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported
Pulse Surveys Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported

Integrations

Ameyo by Exotel Not Supported
Cisco Unified Contact Center Not Supported
Dimension Labs Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Google Hangouts Not Supported
HubSpot Customer Platform Not Supported
LINE Not Supported
LiveKit Supported
Pipecat Supported
Slack Not Supported
Telegram Not Supported
Viber Not Supported
VoiceX Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
X (Twitter) Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Ameyo by Exotel Supported
Cisco Unified Contact Center Supported
Dimension Labs Supported
Facebook Messenger Supported
Freshchat Supported
Freshdesk Supported
Google Hangouts Supported
HubSpot Customer Platform Supported
LINE Supported
LiveKit Not Supported
Pipecat Not Supported
Slack Supported
Telegram Supported
Viber Supported
VoiceX Supported
WhatsApp Supported
WooCommerce Supported
X (Twitter) Supported
Zendesk Supported
Zoho CRM Supported
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