Service Center

Service Center

Office Ally
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About

Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.

About

VerifyTreatment (formerly VerifyTX) is a healthcare insurance verification and revenue cycle management platform, purpose-built in behavioral health and expanding across healthcare. Providers get a full benefit breakdown across 1,800+ payers in seconds, 24/7/365, including the behavioral health carve-outs generic tools miss, so admissions teams answer coverage questions on the first call instead of calling back. The platform protects revenue across the patient journey. Auto-VOB monitors the active census and flags lapsed coverage. Coverage Discovery finds active coverage from partial or no insurance information. Claim Status and Claims Acknowledgement give billing teams real-time visibility without portal logins. Web forms, a mobile app, an open API, and Salesforce are included on every plan. HIPAA compliant with secure team messaging. 4,000+ facilities run on VerifyTreatment, processing over 10 million verifications since 2016. Every plan is month to month, no contracts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers interested in an effective revenue cycle management system

Audience

Behavioral health and healthcare providers: outpatient clinics, residential treatment centers, PHP/IOP programs, detox and dual-diagnosis facilities, multi-site provider organizations, hospital systems, and the billing and RCM companies that serve them. Primary users are admissions and intake teams, billing and RCM staff, and practice administrators.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$0
* While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month.
Free Version
Free Trial

Pricing

$299
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Biggest pros are ease of use as well as helping with office organization. The service center makes tracking claims easy
  • Service Center is the electronic claims clearinghouse for hundreds of insurance plans. It has a very simple user interface with a low learning curve. It is very easy to set up. You can create unlimited number of templates which can be reused on multiple claims of the same diagnoses and/or CPT codes.
  • Very easy to use. You know immediately if your claims have errors or not. Claims submission is less stressful
  • I am a private practice clinician and I file my own claims. Couldn’t be easier! Capacity to store patient information makes my work so efficient and time effective.
  • OA is able to interface with older software. I like that they are based in the Pacific Northwest. They have improved the look of the interface recently.
  • Easy to use, affordable and I love having the choice to work with the newer or older version of this software, which comes in handy for someone that experiences difficulty w/ transitions/change.
  • Accuracy and the Service Center is amazing! The system is always available. Using the system is easy.
  • OFFICE ALLY HAS MULTIPLE LEVELS TO SET UP CHARTING, BILLING, LOCAL AND STATE MANDATE much easier than any other billing system and keeps more information that helps with any new questions from patient, their primaries, their attorneys. When cannot figure one area out there is a computer contact which helps with almost any concern or stopping point that I hit.
  • Everything sorted into larger groupings, so workflow improved. Nicer design elements make applications appear more modern and easier to access.
  • I started using Office Ally in our business about a dozen years ago. We have a billing service. Office Ally offers a superior product because the practice management system (PMS) is integrated with the clearinghouse. I've used many types of PMSs over my 40 years in the field and with other systems that don't have their own clearinghouse, there are issues with the integration of the clearinghouse . Some PMSs, don't even bill secondary claims. Office Ally support is also superior. They answer the phone in a short period of time and can remote in if there are issues.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Office Ally
Founded: 2000
United States
cms.officeally.com/lp/service-center

Company Information

VerifyTreatment
Founded: 2016
United States
www.verifytx.com

Alternatives

Alternatives

Azalea EHR

Azalea EHR

Azalea Health

Categories

Categories

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Claims Processing Features

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Medical Billing Features

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Integrations

Absolute EMR
AirStrip ONE EMR
AllegianceMD
AlohaABA
BellMedex
ChiroFusion
CounSol.com
Criterion HCM
Exym
Eyefinity Practice Management
Healthie
ICANotes
Kalix
MEDENT
NPAWorks
PointClickCare
Practice Fusion
Practice Mate
Theralytics
zHealth

Integrations

Absolute EMR
AirStrip ONE EMR
AllegianceMD
AlohaABA
BellMedex
ChiroFusion
CounSol.com
Criterion HCM
Exym
Eyefinity Practice Management
Healthie
ICANotes
Kalix
MEDENT
NPAWorks
PointClickCare
Practice Fusion
Practice Mate
Theralytics
zHealth
Claim VerifyTreatment and update features and information
Claim VerifyTreatment and update features and information