Service Center vs. RXNT Comparison


Service Center Office Ally	RXNT	+	+
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About Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers.		About RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Healthcare providers interested in an effective revenue cycle management system		Audience Healthcare organizations & specialists of all sizes, from large physician practices to medical billing companies across the United States
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $0 * While Service Center is free to start, some add-on products and features have a cost associated with them. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month. Free Version Supported Free Trial Supported		Pricing $126/month Simple, transparent pricing plans include a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications for iOS & Android. Per provider, annual contract, billed monthly or yearly. 10% discount available for yearly billing! Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.6 / 5 design 4.6 / 5 support 4.6 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
Pros from Real Users Pros Biggest pros are ease of use as well as helping with office organization. The service center makes tracking claims easy Service Center is the electronic claims clearinghouse for hundreds of insurance plans. It has a very simple user interface with a low learning curve. It is very easy to set up. You can create unlimited number of templates which can be reused on multiple claims of the same diagnoses and/or CPT codes. Very easy to use. You know immediately if your claims have errors or not. Claims submission is less stressful I am a private practice clinician and I file my own claims. Couldn’t be easier! Capacity to store patient information makes my work so efficient and time effective. OA is able to interface with older software. I like that they are based in the Pacific Northwest. They have improved the look of the interface recently. Easy to use, affordable and I love having the choice to work with the newer or older version of this software, which comes in handy for someone that experiences difficulty w/ transitions/change. Accuracy and the Service Center is amazing! The system is always available. Using the system is easy. OFFICE ALLY HAS MULTIPLE LEVELS TO SET UP CHARTING, BILLING, LOCAL AND STATE MANDATE much easier than any other billing system and keeps more information that helps with any new questions from patient, their primaries, their attorneys. When cannot figure one area out there is a computer contact which helps with almost any concern or stopping point that I hit. Everything sorted into larger groupings, so workflow improved. Nicer design elements make applications appear more modern and easier to access. I started using Office Ally in our business about a dozen years ago. We have a billing service. Office Ally offers a superior product because the practice management system (PMS) is integrated with the clearinghouse. I've used many types of PMSs over my 40 years in the field and with other systems that don't have their own clearinghouse, there are issues with the integration of the clearinghouse . Some PMSs, don't even bill secondary claims. Office Ally support is also superior. They answer the phone in a short period of time and can remote in if there are issues.		Pros from Real Users Pros I liked the immediate response that was provided by the customer service team. The user interface required several layers of support and every time, the team was amazing in their detailed and quick response.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Office Ally Founded: 2000 United States cms.officeally.com/lp/service-center		Company Information RXNT Founded: 1999 United States www.rxnt.com
Alternatives Availity		Alternatives Service Center Office Ally
MediCare HMS		DoctorConnect Adtel International
Waystar		ScriptSure DAW Systems, Inc.
Azalea EHR Azalea Health		Benchmark PM Benchmark Solutions
RXNT View All		DrChrono View All
Categories Claims Processing Supported EDI Supported Healthcare Supported Healthcare Claims Management Supported Hospital Management Supported Insurance Claims Management Supported Medical Billing Supported Medical Practice Management Supported Prior Authorization Supported Revenue Cycle Management Supported		Categories Care Coordination Supported Chronic Care Management Supported Clinic Management Supported Clinical Documentation Supported Dermatology Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Mental Health Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Pediatric Supported Podiatry Supported Prior Authorization Supported Revenue Cycle Management Supported Telemedicine Supported Therapy Supported
Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Not Supported Compliance Tracking Not Supported Customizable Dashboard Not Supported Dunning Management Not Supported Invoice History Not Supported Patient Eligibility Checks Supported Practice Management Not Supported Quotes/Estimates Not Supported Remittance Advice Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Not Supported Patient Registration Not Supported Patient Scheduling Not Supported Payment Processing Supported Show More Features Claims Processing Features Adjustor Management Not Supported Case Management Not Supported Claim Resolution Tracking Supported Co-Pay & Deductible Tracking Supported Compliance Management Not Supported Customer Management Not Supported Electronic Claims Supported Forms Management Not Supported Paper-Based Claims Supported Payor Management Supported Policy Administration Not Supported		Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Not Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Not Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported Show More Features Dermatology Features Claims Management Supported EMR / EHR Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Supported Progress Notes Supported Scheduling Supported Treatment Plans Supported Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Supported MIPS Certified Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Not Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Pediatric Features Admissions Management Not Supported Billing & Invoicing Supported Charge Capture Supported Clinical Notes Supported Code Processing Supported Custom Bundles Not Supported Electronic Health Record Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Supported Podiatry Features Appointment Management Supported Patient Records Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Not Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Supported Prescription Renewals Supported Refill Management Supported
Integrations Accord eHR Supported AltaPoint Supported Amazing Charts EHR Supported Attune Practice Management Supported BreezyNotes EHR Supported Charm Supported ChiroSpring Supported Definitive Healthcare Supported ECLIPSE Supported EHR YOUR WAY Supported Harris CareTracker Supported InSync Healthcare Solutions Supported Jane Supported Lytec Supported MEDENT Supported Medinol Supported NextGen Healthcare EHR Supported Theralytics Supported WellSky Specialty Care for Behavioral Health Supported zHealth Supported Show More Integrations View All 87 Integrations		Integrations Accord eHR Not Supported AltaPoint Not Supported Amazing Charts EHR Not Supported Attune Practice Management Not Supported BreezyNotes EHR Not Supported Charm Not Supported ChiroSpring Not Supported Definitive Healthcare Not Supported ECLIPSE Not Supported EHR YOUR WAY Not Supported Harris CareTracker Not Supported InSync Healthcare Solutions Not Supported Jane Not Supported Lytec Not Supported MEDENT Not Supported Medinol Not Supported NextGen Healthcare EHR Not Supported Theralytics Not Supported WellSky Specialty Care for Behavioral Health Not Supported zHealth Not Supported Show More Integrations View All 1 Integration