Octopus Bridge

Octopus Bridge

24Seven Commerce
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About

Octopus Bridge is a cloud-based Integration platform, enabling bi-directional data exchange between physical stores and e-commerce channels. The Octopus Bridge platform is developed specifically for brick-and-mortar operations that need in-store point-of-sale (POS) to synchronize with web platforms such as Shopify, Magento, WooCommerce, BigCommerce, ChannelAdvisor, Amazon and eBay. Eliminate duplicate data entry, send POS/ERP product data to all e-commerce channels. Sync online and offline sales every few minutes. How it works video. We are experts in POS to e-commerce integration and trusted by the world’s top point of sale system providers. Octopus Bridge enables retailers and wholesalers to integrate multiple web sites to a single inventory master file. Our integration automates retail business processes and eliminates the need for manual data entry and the risk associated with re-keying data.

About

Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that need an eCommerce integration platform

Audience

eCommerce traders looking for a helpdesk software to manage and centralize inbox messages across marketplaces

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$59/month
Free Version
Free Trial

Pricing

$33 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Real-time POS and e-commerce integration. Automated inventory and order synchronization. Supports multiple platforms and marketplaces. Reliable customer support.
  • Effortless Integration: Octopus Bridge excels in seamlessly connecting Point of Sale (POS) systems with eCommerce shopping carts, streamlining operations with remarkable ease. Near real-time Sync: The software ensures near real-time synchronization, allowing for instant updates between POS and eCommerce platforms, minimizing errors and enhancing efficiency. User-Friendly Interface: Octopus Bridge boasts an intuitive interface that simplifies the integration process, making it accessible for users with varying technical expertise. Versatile Compatibility: Compatible with a wide range of POS systems and eCommerce platforms, Octopus Bridge provides a versatile solution that suits diverse business needs.

Cons

  • Initial setup requires some learning, but the support team is great.
  • While generally user-friendly, some users might experience a slight learning curve during the initial setup, but this is easily overcome with the available documentation and support.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

24Seven Commerce
Founded: 2001
United States
www.24sevencommerce.com

Company Information

Replyco
Founded: 2019
United Kingdom
replyco.com

Alternatives

Kosmos eSync

Kosmos eSync

Kosmos Central

Alternatives

Octopus

Octopus

Omnichannel Commerce
PayTraQer

PayTraQer

SaasAnt Inc

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Cdiscount
ChannelAdvisor
Gmail
Linnworks
Magento

Integrations

Amazon
BigCommerce
Shopify
WooCommerce
eBay
Cdiscount
ChannelAdvisor
Gmail
Linnworks
Magento
Claim Octopus Bridge and update features and information
Claim Octopus Bridge and update features and information
Claim Replyco and update features and information
Claim Replyco and update features and information