OXID eShop

OXID eShop

OXID eSales
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About

100% Open Source, lean, modern and feature rich to build up a sustainable e-commerce business. Especially in times of COVID-19. You need a strong shop system for successful online business? This is the right place to get it. No matter whether you are in B2B or B2C - we will assist you with the digitization and realization of your online shop. So you can fully concentrate on your business. Thanks to the low TTM, your new online shop is ready to go in no time at all and can be integrated into your existing IT system. No matter how big your business gets, our shop system is growing with you. Offer your customers the easiest way to your products and services. Thus, you generate a lot of new existing customers. Our strong shop system does a lot of work for you with automatic processes. With a multitude of interfaces for the integration of third-party systems, there are no limits. Expand your online shop with a variety of modules including an ERP system, customer chat and other tools.

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone who wants to create an online store

Audience

Anyone looking for an Auto Repair Shop workflow management solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.

Training

Documentation Not Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

OXID eSales
Germany
www.oxid-esales.com

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io

Alternatives

Shopware

Shopware

shopware AG

Alternatives

KUKUI

KUKUI

Kukui
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
SunShop

SunShop

Turnkey Web Tools
1CX

1CX

HQSOFT

Categories

eCommerce Supported

Categories

eCommerce Features

Catalog Management Not Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Not Supported
Order Management Not Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

4ALLPORTAL Supported
Bluemeteor Product Content Cloud Supported
Computop Paygate Supported
Contentserv Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Inxmail Supported
Magic Toolbox Supported
Maileon Supported
Mollie Supported
PartsTech Not Supported
Post Affiliate Pro Supported
QuickBooks Online Not Supported
Signalize Supported
TWINT Supported
Trustami Supported
consentmanager Supported
etracker Supported
wallee Supported
wao.io Supported

Integrations

4ALLPORTAL Not Supported
Bluemeteor Product Content Cloud Not Supported
Computop Paygate Not Supported
Contentserv Not Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Inxmail Not Supported
Magic Toolbox Not Supported
Maileon Not Supported
Mollie Not Supported
PartsTech Supported
Post Affiliate Pro Not Supported
QuickBooks Online Supported
Signalize Not Supported
TWINT Not Supported
Trustami Not Supported
consentmanager Not Supported
etracker Not Supported
wallee Not Supported
wao.io Not Supported
Claim OXID eShop and update features and information
Claim OXID eShop and update features and information
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Claim Shopmonkey and update features and information