NovaSynthNoveum
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Related Products
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About
NovaSynth is a web-based platform for testing voice and chat AI agents. Developers and QA teams connect an agent through a phone, LiveKit, or HTTP Chat connection, then define synthetic caller personas and conversation scenarios. Single or batch runs can exercise interruptions, background noise, accents, and other edge cases. NovaSynth records sessions and traces, with transcripts and evaluation results teams can review to identify failures and compare runs after agent changes. It supports evaluation and regression testing before and after deployment. Usage is credit-based: the free plan includes 2,500 credits per month, and Pro starts at $69/month with 10,000 credits. Voice calls use 100 credits per minute, text conversations use 12 credits each, and evaluation may consume additional credits. Teams need an account and a configured, reachable agent connection for testing.
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About
RagMetrics is a production-grade evaluation and trust platform for conversational GenAI, designed to assess AI chatbots, agents, and RAG systems before and after they go live. The platform continuously evaluates AI responses for accuracy, groundedness, hallucinations, reasoning quality, and tool-calling behavior across real conversations.
RagMetrics integrates directly with existing AI stacks and monitors live interactions without disrupting user experience. It provides automated scoring, configurable metrics, and detailed diagnostics that explain when an AI response fails, why it failed, and how to fix it. Teams can run offline evaluations, A/B tests, and regression tests, as well as track performance trends in production through dashboards and alerts.
The platform is model-agnostic and deployment-agnostic, supporting multiple LLMs, retrieval systems, and agent frameworks.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Developers and QA teams building voice AI agents and testing phone-, LiveKit-, or HTTP Chat-connected agents before deployment and after changes.
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Audience
AI enterprises and AI startups
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Support
Phone Support
Not Supported
24/7 Live Support
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Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version
Supported
Free Trial
Not Supported
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Pricing
$20/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationNoveum
Founded: 2023
United States
noveum.ai/en/novasynth
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Company InformationRagMetrics
Founded: 2024
United States
ragmetrics.ai/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
LiveKit
Not Supported
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