NovaSynth

NovaSynth

Noveum
+
+

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About

NovaSynth is a web-based platform for testing voice and chat AI agents. Developers and QA teams connect an agent through a phone, LiveKit, or HTTP Chat connection, then define synthetic caller personas and conversation scenarios. Single or batch runs can exercise interruptions, background noise, accents, and other edge cases. NovaSynth records sessions and traces, with transcripts and evaluation results teams can review to identify failures and compare runs after agent changes. It supports evaluation and regression testing before and after deployment. Usage is credit-based: the free plan includes 2,500 credits per month, and Pro starts at $69/month with 10,000 credits. Voice calls use 100 credits per minute, text conversations use 12 credits each, and evaluation may consume additional credits. Teams need an account and a configured, reachable agent connection for testing.

About

RagMetrics is a production-grade evaluation and trust platform for conversational GenAI, designed to assess AI chatbots, agents, and RAG systems before and after they go live. The platform continuously evaluates AI responses for accuracy, groundedness, hallucinations, reasoning quality, and tool-calling behavior across real conversations. RagMetrics integrates directly with existing AI stacks and monitors live interactions without disrupting user experience. It provides automated scoring, configurable metrics, and detailed diagnostics that explain when an AI response fails, why it failed, and how to fix it. Teams can run offline evaluations, A/B tests, and regression tests, as well as track performance trends in production through dashboards and alerts. The platform is model-agnostic and deployment-agnostic, supporting multiple LLMs, retrieval systems, and agent frameworks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Developers and QA teams building voice AI agents and testing phone-, LiveKit-, or HTTP Chat-connected agents before deployment and after changes.

Audience

AI enterprises and AI startups

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version Supported
Free Trial Not Supported

Pricing

$20/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Noveum
Founded: 2023
United States
noveum.ai/en/novasynth

Company Information

RagMetrics
Founded: 2024
United States
ragmetrics.ai/

Alternatives

No Alternatives

Alternatives

Braintrust

Braintrust

Braintrust Data

Categories

AI Testing Tools Supported

Categories

AI Observability Supported
LLM Evaluation Supported

Integrations

LiveKit Supported

Integrations

LiveKit Not Supported
Claim NovaSynth and update features and information
Claim NovaSynth and update features and information
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Claim RagMetrics and update features and information