NextGen FSMOverIT
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Service ProMSI Data
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Related Products
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About
The OverIT NextGen Platform is a field service management (FSM) software solution designed to digitize and optimize mission-critical operations for industries that manage linear assets such as utilities, energy providers, telecommunications, oil & gas, and transportation networks, offering integrated modules for field service management, field collaboration, and geographic information system capabilities that unify back-office planning with frontline execution in a single platform. It supports advanced scheduling and smart dispatching with machine learning-driven optimization, mobile workforce management with offline capabilities, robust GIS for real-time geospatial data access and decision-making, and operational asset maintenance, including predictive and IoT-driven workflows, reducing inefficiencies in field work and improving first-time fix rates.
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About
Handle the full scope of field service business activities with ease, from customer calls and assets to orders, invoicing and reporting. Service Pro is an enterprise app that simplifies field service management. With constant downward pressure on profit margins and intense competition for customers, it is more important than ever that your service department more efficiently track field resources. With powerful capabilities ranging from Dispatching and Contracts to Appointments and Work Orders, Service Pro will rapidly improve your field service performance. With decades of service management software experience on staff and customers in over a dozen vertical markets, we have built extraordinarily deep service functionality into Service Pro®. We invite you to learn more and put our software to the test in your service organization. As a cloud-based application, Service Pro makes day to day management of your service operations faster, more simple and free of on-premises IT hassles.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Operations and field service managers in utilities, energy, oil and gas, telco, and transportation who need a digital platform to plan, coordinate, and optimize mission-critical field operations
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Audience
Companies searching for a solution to manage their field service business activities
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOverIT
Founded: 2000
Italy
www.overit.ai/platform/
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Company InformationMSI Data
Founded: 1989
United States
www.msidata.com/service-pro-software
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
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Integrations
Dragon Metrics
NetSuite
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