Network AnalyzerTechet
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Related Products
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About
Network Analyzer is a lite version of Network Analyzer Pro - an advanced tool for network diagnostics, LAN scanning and problem detection. Network Analyzer can help you diagnose various problems with your wifi network setup and Internet connectivity thanks to the tools it provides. It is equipped with a fast wifi device discovery tool, including all the LAN device's addresses and names. Further, arbitrary device's reachability can be tested with the provided ping tool. Finally, it displays various useful information related to your wifi/cell connection. Round trip delay testing including the server's IP address and hostname. Wifi network information such as SSID, BSSID, IP address (v4 and v6), and subnet mask. Cell network information such as IP address, network provider, MCC, MNC.
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About
Support Robotics is a smart solution to the challenge of supporting home Wi-Fi issues, which now drive more than half of all technical support calls for internet service providers.
Comprising a self-care app and remote support portal, it fills the gaps left by existing diagnostic tools, helping customers and support agents to solve Wi-Fi problems more quickly. It is designed to complement the existing capabilities you may have in your network, router or customer care app with little or no integration.
Support Robotics enables your helpdesk agents to run diagnostics in different areas of the home, locate and explain dead-spots, inspect cabling using the smartphone camera, and access the customer's router when broadband is down.
It lets your support agents see things from the customer's point of view - almost as good as a site visit.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Individuals looking for an net scanner application
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Audience
Telcos, CSPs, ISPs, CPE and smart home device manufacturers, and any business providing support for Wi-Fi
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3.99 one-time payment
Free Version
Free Trial
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Pricing
$55 - $75 /month/user
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTechet
techet.net/netanalyzer
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Company InformationSupport Robotics
Founded: 2017
www.supportrobotics.com
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Alternatives |
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Categories |
Categories |
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Remote Support Features
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
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Integrations
No info available.
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Integrations
No info available.
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