NetSupport Notify

NetSupport Notify

NetSupport
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About

In today’s challenging working environments, organizations are fast realizing the benefits of mass notification technology. As a solution specifically designed to deliver one-way alerts and notifications to desktop users that cannot be skipped, ignored, or saved for later, NetSupport Notify scales to the largest of organizations with multiple sites and provides real-time status of notifications and acknowledgements − as well as delivering pre-scheduled alerts. Simple to implement and use, NetSupport Notify is the perfect choice for messaging and alerting across a LAN or WAN network. Its dedicated local notification gateways allow seamless message delivery across multiple network segments or dispersed sites without the need for network modifications or switch configuration. A true mass notification system with fast and reliable alerts, NetSupport Notify’s alerts can carry varying priorities, customizations, and delivery options.

About

Technology plays a vital part in any organization’s success and at the heart of any reliable and effective IT environment is the help desk. In addition to supporting users’ daily IT issues, the helpdesk will also highlight recurring IT problems; enabling organizations to identify and fix the root cause and ensure a productive working environment. Easily integrated into your existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help you effortlessly track, organize, manage, and answer the toughest support challenges. Its fully customizable and intuitive browser-based interface supports both desktop and mobile platforms and delivers robust workflow processes. It supplies a wealth of management reports as well as provides a customer-friendly self-service portal, all the tools needed to help technicians deliver support effectively. Solutions database enables customers to search for an answer before they log an incident.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need a mass notification system

Audience

Companies searching for a browser-based help desk solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

NetSupport
Founded: 1989
United Kingdom
www.netsupport-inc.com

Company Information

NetSupport
Founded: 1989
United Kingdom
www.netsupport-inc.com/service-desk/

Alternatives

Alternatives

Alerts4Dynamics

Alerts4Dynamics

Inogic Tech
Teamwork Desk

Teamwork Desk

Teamwork.com
Total Support HelpDesk

Total Support HelpDesk

Resource Dynamics

Categories

Categories

Push Notifications Features

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim NetSupport Notify and update features and information
Claim NetSupport Notify and update features and information
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