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About

Neogenic is a web-based clinic management platform for longevity clinics, diagnostic and screening centres, and biohacking and recovery clinics. It brings bookings, calendars, patient and contact records, enquiries, tasks, programmes, services, packages, memberships, billing, and follow-up workflows into a shared workspace. Clinic teams can organize appointments, patient relationships, outreach, and daily tasks, while automation tools support repeatable operations. Neo, the AI agent, assists with clinic workflows, including scheduling, contact updates, task creation, and drafting communications, with human review for important actions. A clinic-branded patient portal lets patients view results and care plans, book appointments, message the team, and pay. Neogenic learns from anonymized data to identify what works across clinics and labs, helping inform patient care. It serves clinics and centres that coordinate ongoing care, assessments, treatments, and patient engagement.

About

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Longevity, aesthetic and med spa, diagnostic and recovery clinics, and labs

Audience

Healthcare providers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299/user/month
Exploration: $299 per user/month, billed monthly, for up to four staff accounts. ClinicOS: $1,499/month per clinic location, with six staff accounts. Patient Portal and AI agent add-on: $299/month per location, including 100 active patient enrollments. Prices exclude VAT. A one-time $990 setup fee is waived with annual billing.
Free Version Not Supported
Free Trial Not Supported

Pricing

$499.00/month/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.5 / 5
ease 3.5 / 5
features 4.0 / 5
design 4.0 / 5
support 2.5 / 5

Pros & Cons from Real Users

Pros

  • I sold my practice 8 months ago and still billed monthly despite full transfer and weekly calls to cancel. Incredulously, even with screen sharing Suijin (their employee) found my account did not have the feature required for me to disconnect service and said no one could stop service for me… round and round we have gone. DO NOT USE THEM
  • I've been using eClinicalWorks for approximately 6 years. It has one of the best user interfaces I have found. Very user friendly. There are easy ways to make new templates and merge notes which saves a lot of time. Highly recommended.

Cons

  • Impossible to discontinue service so overbilled 8 months!!
  • When first starting I found it to be somewhat cumbersome. The layout took some time to get used to but once you get it, it works great.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Neogenic
Founded: 2026
Cyprus
neogenic.ai

Company Information

eClinicalWorks
Founded: 1999
United States
www.eclinicalworks.com

Alternatives

Medicolize

Medicolize

Dentolize Inc.

Alternatives

Appointik

Appointik

Samrith Technologies
iClinics

iClinics

Cedars Software Solutions
Service Center

Service Center

Office Ally
EMERGE

EMERGE

EMERGE Healthcare Co.
Foothold

Foothold

Foothold Technology

Categories

Clinic Management Supported

Categories

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Not Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Not Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

SecureRx Not Supported
DoctorConnect Not Supported
Dragon Medical One Not Supported
GridSocial Not Supported
MedEvolve Not Supported
Medsender Not Supported
OhMD Not Supported
PatientIQ Not Supported
Prevounce Not Supported
RadioView.AI Not Supported
RapidClaims Not Supported
ReferralMD Not Supported
ReviewInc Not Supported
Rimidi Not Supported
ScribeHealth Not Supported
Sevocity EHR Not Supported
Solv Not Supported
Solventum Fluency Direct Not Supported
Vetriq Not Supported
iCareBilling Not Supported

Integrations

SecureRx Supported
DoctorConnect Supported
Dragon Medical One Supported
GridSocial Supported
MedEvolve Supported
Medsender Supported
OhMD Supported
PatientIQ Supported
Prevounce Supported
RadioView.AI Supported
RapidClaims Supported
ReferralMD Supported
ReviewInc Supported
Rimidi Supported
ScribeHealth Supported
Sevocity EHR Supported
Solv Supported
Solventum Fluency Direct Supported
Vetriq Supported
iCareBilling Supported
Claim Neogenic and update features and information
Claim Neogenic and update features and information
Claim eClinicalWorks and update features and information
Claim eClinicalWorks and update features and information