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About

Neogenic is a web-based clinic management platform for longevity clinics, diagnostic and screening centres, and biohacking and recovery clinics. It brings bookings, calendars, patient and contact records, enquiries, tasks, programmes, services, packages, memberships, billing, and follow-up workflows into a shared workspace. Clinic teams can organize appointments, patient relationships, outreach, and daily tasks, while automation tools support repeatable operations. Neo, the AI agent, assists with clinic workflows, including scheduling, contact updates, task creation, and drafting communications, with human review for important actions. A clinic-branded patient portal lets patients view results and care plans, book appointments, message the team, and pay. Neogenic learns from anonymized data to identify what works across clinics and labs, helping inform patient care. It serves clinics and centres that coordinate ongoing care, assessments, treatments, and patient engagement.

About

Vitrify is a UK-based provider of advanced IVF clinic management software trusted by fertility centers worldwide. Their platform simplifies complex IVF workflows, from patient cycle tracking to lab management and cryopreservation. Featuring cloud-based infrastructure, real-time analytics, and enterprise-grade security, Vitrify ensures patient data is encrypted, access-controlled, and fully compliant. The software offers extensive customization to fit each clinic’s unique needs, with modules for appointment scheduling, pharmacy inventory, marketing, and reporting. AI-driven predictive analytics help clinics optimize treatments and improve success rates. Supported by over a decade of experience, Vitrify delivers seamless operations and outstanding customer support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Audience

Longevity, aesthetic and med spa, diagnostic and recovery clinics, and labs

Audience

Vitrify is ideal for fertility clinics and IVF centers worldwide seeking a secure, scalable, and AI-enabled software platform to streamline clinic operations, enhance patient care, and improve treatment success rates

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299/user/month
Exploration: $299 per user/month, billed monthly, for up to four staff accounts. ClinicOS: $1,499/month per clinic location, with six staff accounts. Patient Portal and AI agent add-on: $299/month per location, including 100 active patient enrollments. Prices exclude VAT. A one-time $990 setup fee is waived with annual billing.
Free Version Not Supported
Free Trial Not Supported

Pricing

$20
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.8 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Vitrify is very easy to use and has made patient data management much simpler. The embryo grading and cycle tracking tools are accurate and save a lot of time for our doctors. Reports and analytics are clear and the system keeps everything well-organized.
  • The best thing about Vitrify is how easy it is to use. The dashboard gives a quick, clear overview of everything happening in the clinic, and it’s simple to navigate even for new staff. The reporting tools are brilliant - they help us see how we’re performing and where we can improve. Team communication has also become much smoother because everyone works from the same system. It’s reduced confusion, saved time, and made our daily workflow much more efficient.
  • The best thing about Vitrify is how easy it is to use. The dashboard gives a quick, clear overview of everything happening in the clinic, and it’s simple to navigate even for new staff. The reporting tools are brilliant - they help us see how we’re performing and where we can improve. Team communication has also become much smoother because everyone works from the same system. It’s reduced confusion, saved time, and made our daily workflow much more efficient.
  • The best thing about Vitrify is how efficiently it brings the whole team together. The shared dashboard makes it simple to track patients at every stage of treatment and the communication tools help avoid mistakes or missed updates. I also really like how accurate and clear the reports are - they give a true picture of clinic performance without needing extra spreadsheets or manual work. The system runs smoothly and rarely gives us any technical trouble.
  • Vitrify is one of the most user-friendly clinic management systems I’ve used. The automation tools save so much time and reduce the chance of human error. The dashboard layout makes it easy to see everything that’s happening in real time and the reporting tools help us make better decisions for both patients and staff. I also have to mention the customer support - they’re polite, quick and really seem to care about helping clinics succeed.

Cons

  • Sometimes the loading speed can be slow when handling large data sets. A few more customization options for lab reports would make it even better.
  • The only minor issue we had was during the initial setup, where it took some time to upload all our old data and get everything arranged just right. But the support team was excellent and helped us through the process step by step. After that, it’s been completely smooth.
  • The only minor issue we had was during the initial setup, where it took some time to upload all our old data and get everything arranged just right. But the support team was excellent and helped us through the process step by step. After that, it’s been completely smooth.
  • The only small challenge we faced was during the first few weeks when we were setting up our data and learning where everything was. Some staff needed a bit of extra time to get comfortable but once we got past that, everything started running perfectly.
  • We faced a few small hiccups during the initial setup, mostly while integrating our older data and getting everyone logged in properly. It also took a little time for some of our team members to fully adjust to the new workflow. But once we settled in, everything ran smoothly and now it feels completely natural to use.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Neogenic
Founded: 2026
Cyprus
neogenic.ai

Company Information

Vitrify IVF Software
Founded: 2012
United Kingdom
www.vitrifysoftware.com

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Categories

Clinic Management Supported

Categories

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Integrations

AWS AI Services Not Supported
AiSensy Not Supported
Exotel Not Supported
Facebook Ads Not Supported
Google Ads Not Supported
Knowlarity Not Supported
LeadSquared Not Supported
LinkedIn Ads Not Supported
Meta Ads Not Supported
Surereach Not Supported
TeleCMI Not Supported
Twilio Not Supported
WhatsApp Not Supported
X Ads (Twitter Ads) Not Supported
Zoho CRM Not Supported
telecrm Not Supported

Integrations

AWS AI Services Supported
AiSensy Supported
Exotel Supported
Facebook Ads Supported
Google Ads Supported
Knowlarity Supported
LeadSquared Supported
LinkedIn Ads Supported
Meta Ads Supported
Surereach Supported
TeleCMI Supported
Twilio Supported
WhatsApp Supported
X Ads (Twitter Ads) Supported
Zoho CRM Supported
telecrm Supported
Claim Neogenic and update features and information
Claim Neogenic and update features and information
Claim Vitrify IVF Software and update features and information
Claim Vitrify IVF Software and update features and information