VendCaptain

VendCaptain

Real Zero
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+

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About

A management system for vending machines and other unattended machines. Our management software for unattended machines will help you manage your business from afar, using our vending telemetry solution. This means that you don’t have to be on-site to make sure everything is running smoothly. Nayax’s Management Suite is devoted to managing and monitoring your business and will allow you to do so, even while you’re on the go. Receive warnings of adverse events or activities that need attending to in real-time, such as a machine being unplugged. Preempt operational malfunctions & prevent revenue loss. Select the thresholds, scenarios, and times when you receive these warnings. Conduct in-depth business analysis to learn where your business can grow. Receive forecasts, trends, and sales reports. Gain insights into consumer behavior. Discover areas that need attention. A solution for closed loop systems like offices, hospitals, and universities that accept prepaid solutions.

About

VendCaptain is cloud-based operations and sales software for businesses running GS805 protein shake vending machines. Connect brings existing machine-account sales history together to review transactions, identify card payments without a corresponding drink, monitor service needs, compare prices, and export sales data. With the Run module and a Nayax card reader, operators can offer loyalty stamp cards in Apple Wallet and Google Wallet, an on-screen game during drink preparation, price tests, remote maintenance controls, and stock tracking after each sale. The software also supports happy hours and discount codes, forecasts stock run-outs and waste-bin capacity, and provides maintenance checklists with photo records. VendCaptain helps operators manage machine-specific sales, inventory, customer engagement, and servicing through a web-based workspace.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Operators searching for a vending telemetry solution to manage their businesses and machines

Audience

Businesses operating 1–50 GS805 protein shake machines.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

A 15-day pilot is available at no charge; no card is required.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.2 / 5
features 1.2 / 5
design 1.2 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Nothing , I have nothing positive to say about a hidden fee that Banks like RBC and Mastercard side with against all consumers.
  • None at all they are the worst company not even saying it cause I’m mad it’s cause it’s the honest truth.
  • Nothing good! The software failed every day, the support is bad, they are not capable of solving the problems, fail again and again!
  • None at this time. I am having trouble just getting it setup properly and they are not responsive to outreach.

Cons

  • This company charged me $2.65 on a $16.50 credit card charge, more than once. Places like THE CHOPPED LEAF, a Kelowna company, WISE GUYS CAR WASH, In Penticton, BC, same amount, for same charge. Yet on another card I was charged 1. 40 for a 17.00 SERVICE BC charge to renew a BC DL. My credit card company says I cant dispute these charges as I tapped to give them permission. They said I tapped Twice, which I did not. The CHOPPED LEAF And WISE GUYS CAR WASH are charging approx. 15%. I didn't see any sign anywhere posted saying I'd be charged this. Not saying there wasn't a notice, just that I didn't see one. It certainly wasn't obvious if there was one.
  • WORST COMPANY AND CUSTOMER SERVICE EVER (if they even have any). They do not process your weekly payments I have been waiting for 2 weeks for my payment to come in. Can’t contact them or anything no one answers or your on wait for hours and still no answer. This company is by far the worst PLEASE GO WITH CANTALOUPE I regretted not using them again because I wanted to try Nayax. Just ordered my 2nd cantaloupe card reader they are literally the best At everything great customer service over the top experience with them all around I have been using them for 2 years and regret even trying to test our Nayax. NEVER Again!! 2023
  • Bad support, never work the POS, change prices, 85 failures in 4 months, only phone support, and doesn't work well, hours on the phone every day, expensive, they keep the money, 45 days, not trustable.
  • Try any other company. The Customer Services is really poor and they are not responsive. The company continues to collect fees but they are not helpful to any issues or problems.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Nayax
United States
www.nayax.com/solution/nayaxvend-management-suite/

Company Information

Real Zero
Founded: 2026
Spain
vendcaptain.com

Alternatives

Alternatives

vNetra

vNetra

Vendekin Technologies
vNetra

vNetra

Vendekin Technologies
Ardelino

Ardelino

SynthiaX

Categories

Categories

Integrations

Apple Wallet Not Supported
Gimme VMS Supported
Google Wallet Not Supported
Ocean EV Charging Platform Supported
VendingMetrics Supported

Integrations

Apple Wallet Supported
Gimme VMS Not Supported
Google Wallet Supported
Ocean EV Charging Platform Not Supported
VendingMetrics Not Supported
Claim Nayax and update features and information
Claim Nayax and update features and information
Claim VendCaptain and update features and information
Claim VendCaptain and update features and information