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About

The #1 platform disrupting traditional shipping insurance by turning lost, stolen, or damaged deliveries into profit for merchants. Seamlessly collect shipping protection fees, keep 100% of those fees, manage claims, and provide stellar customer support throughout your customers' shopping journey with Navidium Shipping Protection. Manage claims in house while leveraging protection fees to cover your losses when an inevitable shipping error occurs. Whatever is left each month becomes your profit.

About

ParcelWILL, formerly known as ParcelPanel, is CWILL’s post-purchase solution built specifically for Shopify DTC brands. It combines order tracking, returns and exchanges, and shipping protection into one seamless, branded experience. The platform helps merchants reduce WISMO support tickets, cut return costs, and retain more revenue after checkout. Branded tracking pages and proactive delivery updates keep customers informed while increasing repeat purchases. Its self-service returns portal encourages exchanges instead of refunds, protecting margins and reducing operational workload. Optional shipping protection safeguards orders against loss, damage, or delay, improving customer confidence and satisfaction. Trusted by over 50,000 Shopify brands, ParcelWILL turns post-purchase operations into a growth-driving engine.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that ship products and want to protect themselves against losses

Audience

Shopify DTC ecommerce brands seeking to reduce post-purchase support costs, retain more revenue from returns, and increase repeat purchases through branded order tracking and exchange-first workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$11 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Navidium
Founded: 2021
United States
navidiumapp.com

Company Information

CWILL
Founded: 2014
United States
www.cwill.com/parcelwill/

Alternatives

Alternatives

cleanCART

cleanCART

Clean.io

Categories

Categories

Integrations

Axis LMS
CJdropshipping
CWILL
DSers
EComposer
Fera
Flits
GemPages
Gorgias
Intercom
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Flow
Shopify Plus
WooCommerce
Yotpo

Integrations

Axis LMS
CJdropshipping
CWILL
DSers
EComposer
Fera
Flits
GemPages
Gorgias
Intercom
Loox
Omnisend
PageFly
Ryviu
Sendcloud
ShipStation
Shopify Flow
Shopify Plus
WooCommerce
Yotpo
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Claim Navidium and update features and information
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