+
+

Related Products

  • CXT Software
    70 Ratings
    Visit Website
  • MarkMagic
    48 Ratings
    Visit Website
  • Admiral
    74 Ratings
    Visit Website
  • Hightouch
    520 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • Sumsub
    235 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • Auth0
    1,082 Ratings
    Visit Website
  • sellerboard
    308 Ratings
    Visit Website
  • Advantage
    37 Ratings
    Visit Website

About

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their order tracking, messaging and returns experiences

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Contact Us for More Details
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Narvar
Founded: 2012
United States
corp.narvar.com

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com

Alternatives

Alternatives

Categories

eCommerce Tools Supported
Returns Management Supported
Shipment Tracking Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Not Supported

Integrations

FedEx Ship Manager Supported
Magento Supported
Oracle Cloud Infrastructure Supported
Accumula Supported
Adobe Target Supported
Appbrew Supported
Blue Yonder Warehouse Management System Not Supported
Bubblehouse Supported
Chatdesk Supported
DeliverySuite Supported
Flip Supported
IBM Cloud Supported
Manhattan SCALE Not Supported
Microsoft Dynamics 365 Supported
NetSuite Not Supported
Pinch AI Supported
Reflektion Supported
SAP Commerce Cloud Not Supported
Salesforce Not Supported
Vibes Supported

Integrations

FedEx Ship Manager Supported
Magento Supported
Oracle Cloud Infrastructure Supported
Accumula Not Supported
Adobe Target Not Supported
Appbrew Not Supported
Blue Yonder Warehouse Management System Supported
Bubblehouse Not Supported
Chatdesk Not Supported
DeliverySuite Not Supported
Flip Not Supported
IBM Cloud Not Supported
Manhattan SCALE Supported
Microsoft Dynamics 365 Not Supported
NetSuite Supported
Pinch AI Not Supported
Reflektion Not Supported
SAP Commerce Cloud Supported
Salesforce Supported
Vibes Not Supported
Claim Narvar and update features and information
Claim Narvar and update features and information
Claim ReverseLogix and update features and information
Claim ReverseLogix and update features and information