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About

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.

About

Return Rabbit is a returns and exchanges management platform tailored for Shopify brands, transforming the post-purchase experience into a revenue-generating channel by prioritizing exchanges over refunds. Its features include a fully customized, branded returns portal that matches site colors, logos, messaging, and imagery, ensuring consistency with the brand identity. It comes with a sophisticated product recommendation engine and full-catalog exchange functionality, enabling instant exchanges and encouraging upsells. It supports printerless, QR code-based returns, scheduled pickups, in-store drop-offs, and carrier-managed returns to simplify the customer experience. On the back end, merchants benefit from automation tools such as custom business rules that auto-approve or flag returns, tailored return causes, and workflows designed to save time and reduce manual effort.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their order tracking, messaging and returns experiences

Audience

Shopify merchants seeking a solution to minimize refunds, boost revenue, and enhance customer loyalty

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$250 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Narvar
Founded: 2012
United States
corp.narvar.com

Company Information

Return Rabbit
United States
returnrabbit.com

Alternatives

Alternatives

Categories

eCommerce Tools Supported
Returns Management Supported
Shipment Tracking Supported

Categories

Returns Management Supported

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

Accumula Supported
Adobe Target Supported
Appbrew Supported
Canopy Supported
DPD Supported
DeliverySuite Supported
FedEx Ship Manager Supported
Flip Supported
IBM Cloud Supported
Magento Supported
Microsoft Dynamics 365 Supported
Oracle Cloud Infrastructure Supported
Pinch AI Supported
Salesforce Agentforce Commerce Supported
ShipEak Supported
ShipHero Not Supported
ShipStation Not Supported
Shopify Not Supported
Shopify Plus Supported
Vibes Supported

Integrations

Accumula Not Supported
Adobe Target Not Supported
Appbrew Not Supported
Canopy Not Supported
DPD Not Supported
DeliverySuite Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
IBM Cloud Not Supported
Magento Not Supported
Microsoft Dynamics 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Pinch AI Not Supported
Salesforce Agentforce Commerce Not Supported
ShipEak Not Supported
ShipHero Supported
ShipStation Supported
Shopify Supported
Shopify Plus Not Supported
Vibes Not Supported
Claim Narvar and update features and information
Claim Narvar and update features and information
Claim Return Rabbit and update features and information
Claim Return Rabbit and update features and information