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About

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands—including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey—from returns and exchanges to tracking, notifications, and fraud prevention—simplifying the everyday lives of consumers while driving business success for retailers.

About

Enable seamless and profitable care & repair services. Elevate customer engagement, and watch your bottom line thrive. Prolong fits effortlessly into your existing systems with quick setup & instant benefits realization. Pilot after-sales ROI, secure a state-of-the-art post-purchase experience & increase product sustainability. Top brands trust Prolong because we are the best at increasing business value and boosting customer loyalty. Add up to 15% to the average purchase value thanks to maintenance services. Drive the path towards a circular economy and extend your product lifetime while bringing your CSR results to the next level. Boost your customer retention & increase loyalty by upgrading the post-purchase experience. Increase your product lifespans; less waste, and more value. Elevate your brand's commitment to sustainability by extending the lifespan of each product and reducing waste, all while championing a new era of consumer trust and loyalty.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies and businesses searching for a solution to manage their order tracking, messaging and returns experiences

Audience

Retailers in search of a tool to seamlessly launch, pilot, and scale impactful white-label care and repair services

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Narvar
Founded: 2012
United States
corp.narvar.com

Company Information

Prolong
Founded: 2023
France
prolong.io

Alternatives

Alternatives

UpOrder

UpOrder

UpOrder by Pantastic
Rewardz

Rewardz

ZepoteQ

Categories

eCommerce Tools Supported
Returns Management Supported
Shipment Tracking Supported

Categories

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Shipment Tracking Features

Alerts/Notifications Supported
Delivery Estimate Supported
For eCommerce Supported
For Freight Supported
Status Tracking Supported
Website Integration Supported

Integrations

Accumula Supported
Adobe Target Supported
Appbrew Supported
Canopy Supported
Chatdesk Supported
DPD Supported
FedEx Ship Manager Supported
Flip Supported
IBM Cloud Supported
Microsoft Dynamics 365 Supported
Oracle Cloud Infrastructure Supported
Oracle Responsys Supported
Pinch AI Supported
Radial Supported
Reflektion Supported
SAP Cloud Platform Supported
Salesforce Agentforce Commerce Supported
Salesforce Agentforce Service Supported
ShipEak Supported
Shopify Plus Supported

Integrations

Accumula Not Supported
Adobe Target Not Supported
Appbrew Not Supported
Canopy Not Supported
Chatdesk Not Supported
DPD Not Supported
FedEx Ship Manager Not Supported
Flip Not Supported
IBM Cloud Not Supported
Microsoft Dynamics 365 Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Responsys Not Supported
Pinch AI Not Supported
Radial Not Supported
Reflektion Not Supported
SAP Cloud Platform Not Supported
Salesforce Agentforce Commerce Not Supported
Salesforce Agentforce Service Not Supported
ShipEak Not Supported
Shopify Plus Not Supported
Claim Narvar and update features and information
Claim Narvar and update features and information
Claim Prolong and update features and information
Claim Prolong and update features and information