Koa

Koa

Salesforce
+
+

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About

NVIDIA Nemotron is a family of open-source models developed by NVIDIA, designed to generate synthetic data for training large language models (LLMs) for commercial applications. The Nemotron-4 340B model, in particular, is a significant release by NVIDIA, offering developers a powerful tool to generate high-quality data and filter it based on various attributes using a reward model.

About

Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

AI developers

Audience

Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

NVIDIA
Founded: 1993
United States
nvidia.com

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/

Alternatives

Alternatives

No Alternatives
Nemotron 3

Nemotron 3

NVIDIA

Categories

Categories

Integrations

FluidVoice
Koa
LaunchLemonade
NVIDIA Agent Toolkit
NVIDIA NemoClaw
NVIDIA Nemotron
Pioneer
Salesforce
Salesforce Agentforce

Integrations

FluidVoice
Koa
LaunchLemonade
NVIDIA Agent Toolkit
NVIDIA NemoClaw
NVIDIA Nemotron
Pioneer
Salesforce
Salesforce Agentforce
Claim NVIDIA Nemotron and update features and information
Claim NVIDIA Nemotron and update features and information
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