NEMT Platform

NEMT Platform

Yamsol LLC
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About

NEMT Platform is an AI-powered Automated Traffic Management System built exclusively for Non-Emergency Medical Transportation providers, brokers, and healthcare organisations. It centralises scheduling, dispatch, routing, billing, compliance, communication, and member care into one connected system, replacing manual workflows and disconnected tools. The platform includes dedicated Provider, Broker, and Corporate Panels, the NEMT Max Driver App for real-time trip execution, live member tracking links, and OLIVIA, an AI Receptionist that handles calls, trip booking, ride status, cancellations, and updates automatically. AI-assisted dispatch and routing improve on-time performance, reduce delays, and increase driver productivity while keeping full dispatcher control. NEMT Platform integrates directly with leading brokers such as Modivcare, MTM, Call the Car, and others, supporting automated trip imports, live syncing, and streamlined billing through EDI and CMS-1500 workflows

About

Simple trip bookings for ground transportation companies. RideBits let's your passengers book trips with you directly and provides you with tools to price, confirm and assign these trips with ease. If you are in the business of moving people, RideBits has you covered. Your clients can book trips with you directly using your own rates and pricing from anywhere. You simply setup your company profile and share your unique RideBits profile link on your website, social media platforms and watch the requests flow in. We make it easy for you to accept or assign trips to drivers. We make it easy for your drivers and your passengers to get connected with mobile apps, push notifications and smart workflows. We make it easy for you to bill your clients directly via credit/debit cards, cash or invoicing. RideBits covers the full cycle from accepting trips with your own rates, assigning drivers, simple billing and the tools to track everything with a birds eye view.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

NEMT Companies, Transportation Providers, Dispatch Cab Companies, Independent Drivers

Audience

Ground transportation companies looking for a software solution to price, confirm and assign trips with ease

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 2.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.3 / 5
support 2.3 / 5

Pros & Cons from Real Users

Pros

  • High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.
  • Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.
  • A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.

Cons

  • Limited integration options compared to other platforms.
  • Regular updates require downtime, ensuring the system stays cutting-edge.
  • An introduction is required in surge scenarios for drivers payment system.

Pros & Cons from Real Users

Pros

  • Simple system and very easy to navigate. Very basic not complex at all.
  • I’ve been using RideBits app system for my car service company for almost 1 year and I am completely satisfied, no glitches, customer service is top notch and is always there via email or chat in less than 24 hrs responding any of our minimal concerns or questions. I highly recommend RideBits 5 Stars without a doubt.
  • There are NO pros. None. None at all. I wouldn't even give them one star if I could give them zero.

Cons

  • Martin (man with sunglasses in profile picture).
  • None! There’s nothing negative I have experience using RideBits
  • Constant price increases. Sixty two percent price increase in one year. Lousy bug fixes and non-existent customer service. Don't you hate internet companies where you can only contact customer support is by email? If only they'd answer emails.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Yamsol LLC
Founded: 2018
United States
nemtplatform.com

Company Information

RideBits
United States
ridebits.com

Alternatives

Alternatives

Taxi On The Go

Taxi On The Go

2Base Technologies
Autologix

Autologix

MTAP Technologies
Onde

Onde

Ondemand Apps OÜ

Categories

Categories

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Integrations

Google Calendar
Google Maps
Twilio

Integrations

Google Calendar
Google Maps
Twilio
Claim NEMT Platform and update features and information
Claim NEMT Platform and update features and information
Claim RideBits and update features and information
Claim RideBits and update features and information