NEMT Platform

NEMT Platform

Yamsol LLC
ParaTrans Router

ParaTrans Router

Paradox Software Consulting
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About

NEMT Platform is an AI-powered Automated Traffic Management System built exclusively for Non-Emergency Medical Transportation providers, brokers, and healthcare organisations. It centralises scheduling, dispatch, routing, billing, compliance, communication, and member care into one connected system, replacing manual workflows and disconnected tools. The platform includes dedicated Provider, Broker, and Corporate Panels, the NEMT Max Driver App for real-time trip execution, live member tracking links, and OLIVIA, an AI Receptionist that handles calls, trip booking, ride status, cancellations, and updates automatically. AI-assisted dispatch and routing improve on-time performance, reduce delays, and increase driver productivity while keeping full dispatcher control. NEMT Platform integrates directly with leading brokers such as Modivcare, MTM, Call the Car, and others, supporting automated trip imports, live syncing, and streamlined billing through EDI and CMS-1500 workflows

About

ParaTrans Router is a vehicle routing and scheduling software application built for the paratransit industry and more specifically for Non-Emergency Medical Transportation (NEMT) industry. It allows you to focus more on running your operations than on figuring out the best way to route your service calls and schedule your vehicles. Interfacing with Microsoft MapPoint and ALK Technologies’ PC*MILER suite, ParaTrans Router provides superior mapping, geo-coding, and path finding capabilities. The resource scheduling function helps determine optimal schedule for vehicles and drivers. Scheduling provides visibility to work load for available resources and plans for additional service calls as appropriate. Options for mileage and time calculations include proprietary, PC*MILER, and MapPoint to provide superior speed, mapping quality, and flexibility. Extensive data export options allow for interfacing with other systems.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

NEMT Companies, Transportation Providers, Dispatch Cab Companies, Independent Drivers

Audience

Transportation professionals searching for a transportation planning software to store, display, manage, and analyze their operational data

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$74.99 per month
Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • High uptime, robust functionality, and responsive customer support make it a reliable choice for managing NEMT operations.
  • Quick dispatch times and exceptional interface ease simplify coordination. Comprehensive Reporting Features.
  • A comprehensive, brief and user friendly dispatch software for fast and effective transport business for a conventional cab or NEMT services end users. Flexible to be used (with same one time sign up) on desktop, tablets and smart phones and all make and models. Maintains a constant update for confident and reliable reports and returns. Equipped with gadgets required by the business owners to meet their extensive needs as a complete value added product all in one.

Cons

  • Limited integration options compared to other platforms.
  • Regular updates require downtime, ensuring the system stays cutting-edge.
  • An introduction is required in surge scenarios for drivers payment system.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Yamsol LLC
Founded: 2018
United States
nemtplatform.com

Company Information

Paradox Software Consulting
Founded: 1998
United States
www.paradoxsci.com/routing-scheduling-software-paratrans

Alternatives

Alternatives

Paradox Routing Tool

Paradox Routing Tool

Paradox Software Consulting
Lane Match

Lane Match

Paradox Software Consulting
PC*MILER

PC*MILER

Trimble
TripMaster

TripMaster

CTS Software
Trimble CoPilot

Trimble CoPilot

Trimble Transportation

Categories

NEMT Supported

Categories

NEMT Features

Automated Scheduling Supported
Billing and Invoicing Supported
Client Notifications Supported
Computer Aided Dispatch Supported
Customer Database Supported
Fuel Management Not Supported
Import / Export Data Supported
In-Vehicle Hardware Not Supported
Mileage Tracking Supported
Online Booking Supported
Order Management Supported
Reporting Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Public Transportation Features

Billing & Invoicing Not Supported
Dispatch Management Not Supported
Driver Data Not Supported
Driver Logs Not Supported
Fixed Route Management Not Supported
Mileage Tracking Supported
Multiple Route Support Supported
Paratransit Management Not Supported
Routing Supported
Scheduling Supported

Integrations

Google Maps Supported
Twilio Supported

Integrations

Google Maps Not Supported
Twilio Not Supported
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