NDPRO

NDPRO

Santos Technology Pty Ltd
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
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About

NDPRO is a browser-based operations platform for Australian NDIS behaviour support practices. It helps practice owners and clinical leaders coordinate participant referrals, track interim and comprehensive plan milestones, and monitor restrictive-practice authorisation dates and related training records. Practice-level tools include operational-risk dashboards, audit-readiness reviews, worker credential and insurance registers, and exportable audit packs. Practitioner features support capability assessments, supervisor confirmations, supervision records, CPD tracking, and required policy or procedure readings. NDPRO reads relevant information from Splose while leaving Splose as the source of truth for scheduling, billing, intake forms, service agreements, and progress notes. It supports practice operations and evidence management; it does not grant authorisations or determine practitioner suitability.

About

NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Practice owner, director, or clinical lead.

Audience

Ambulatory care practices of all sizes and the communities they serve

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

A$59/active user/month
A$59 per active user per month.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.3 / 5
ease 4.7 / 5
features 4.3 / 5
design 4.3 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • When I saw this, I was shocked at how perfect it was and how it was built specifically and exclusively for Behaviour Support. It has everything we need, from clinical operations and practitioner capability to an admin hub.

Cons

  • Nothing so far It’s incredible good, if I have any cons I will get back here to record

Pros & Cons from Real Users

Pros

  • Excellent customer service, easy claims submission and re-submission, scheduling software is great! love this product!
  • The simplicity once all information is in system the program is simple to follow, it has all we need.
  • There are several features of NextGen that I like. I feel like it is very easy to use. It is nice to be able to scan directly into the EMR.

Cons

  • Sometimes the changes made by IT come by way of software messages and there is no time to read them all.
  • When someone is in chart, we cannot access chart, sometimes, we use this part every day.
  • I wish that there was a better way to document a phone note.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Santos Technology Pty Ltd
Australia
ndpro.com.au/bsp

Company Information

NextGen Healthcare
Founded: 1994
United States
www.nextgen.com/ehr-demo

Alternatives

AuditCore

AuditCore

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Alternatives

AlphaMED

AlphaMED

Alpha Software
Service Center

Service Center

Office Ally
Benchmark PM

Benchmark PM

Benchmark Solutions
Nexus EHR

Nexus EHR

Nexus Clinical

Categories

Categories

Ambulatory Supported
Clinic Management Supported
Credentialing Supported
Dental Supported
Dermatology Supported
Healthcare ERP Supported
Long Term Care Supported
Medical Billing Supported
Medical Imaging Supported
Mental Health Supported
Ophthalmology Supported
Optometry Supported
Patient Engagement Supported
Patient Experience Supported
Patient Intake Supported
Patient Management Supported
Patient Portal Supported
Patient Scheduling Supported
Podiatry Supported

Credentialing Features

Appointment Management Not Supported
Certification Tracking Supported
Committee Management Supported
Document Management Supported
Expiration Management Supported
License Verification Supported
Online Applications Supported
Privileging Supported

Dermatology Features

Claims Management Supported
EMR / EHR Supported
HIPAA Compliant Supported
Image Management Supported
Inventory Management Supported
Patient Portal Supported
Progress Notes Supported
Scheduling Supported
Treatment Plans Supported

Electronic Medical Records (EMR) Features

Appointment Management Supported
Charting Supported
Compliance Tracking Supported
E-Prescribing Supported
E/M Coding Supported
Handwriting Recognition Supported
HIPAA Compliant Supported
Integrated Telehealth Not Supported
Meaningful Use Certified Supported
MIPS Certified Not Supported
ONC-ATCB Certified Supported
Patient Portal Supported
Self Service Portal Supported
Voice Recognition Supported

Medical Billing Features

Claims Processing Supported
Claims Scrubbing Supported
Code & Charge Entry Supported
Compliance Tracking Supported
Customizable Dashboard Supported
Dunning Management Supported
Invoice History Supported
Patient Eligibility Checks Supported
Practice Management Supported
Quotes/Estimates Supported
Remittance Advice Supported

Medical Practice Management Features

Claims Management Supported
E-Prescribing Supported
EMR / EHR Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Supported
Patient Portal Supported
Patient Records Supported
Patient Registration Supported
Patient Scheduling Supported
Physician Scheduling Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Supported
Billing & Invoicing Supported
Claims Management Supported
E-Prescribing Supported
EDI Supported
EMR / EHR Supported
HIPAA Compliant Supported
Inpatient / Residential Supported
Multi-Provider Practice Supported
Patient Portal Supported
Personnel Management Supported
Progress Notes Supported
Single Provider Practice Supported

Optometry Features

Appointment Management Supported
Insurance Management Supported
Inventory Management Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Patient Management Features

Admissions Management Supported
Bed Management Supported
Discharge Management Supported
Historical Reporting Supported
Patient Flow Management Supported
Patient Location Tracking Supported
Patient Monitoring Supported
Real Time Reporting Supported
Waiting Time Tracking Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Podiatry Features

Appointment Management Supported
Patient Records Supported

Revenue Cycle Management Features

Accounts Receivable Supported
Claims Management Supported
Collections Management Supported
EHR/EMR Integration Supported
For Healthcare Supported
ICD-10 Compliance Supported
Insurance Verification Supported
Medical Billing Supported
Patient Portal Supported
Patient Registration Supported
Patient Scheduling Supported
Payment Processing Supported

Integrations

SecureRx Not Supported
CERTIFY Health Not Supported
Clearwave Not Supported
Doc-U-Aide Not Supported
Doc-U-Scribe Not Supported
HST Pathways Not Supported
Intely Not Supported
MedEvolve Not Supported
Medsender Not Supported
Mend Not Supported
MyCarePlan Not Supported
PatientIQ Not Supported
Persivia CareTrak Not Supported
Prevounce Not Supported
Pulse Not Supported
QliqCHAT HIPAA-Compliant Texting Not Supported
SignalPGx Not Supported
Solv Not Supported
iCareBilling Not Supported

Integrations

SecureRx Supported
CERTIFY Health Supported
Clearwave Supported
Doc-U-Aide Supported
Doc-U-Scribe Supported
HST Pathways Supported
Intely Supported
MedEvolve Supported
Medsender Supported
Mend Supported
MyCarePlan Supported
PatientIQ Supported
Persivia CareTrak Supported
Prevounce Supported
Pulse Supported
QliqCHAT HIPAA-Compliant Texting Supported
SignalPGx Supported
Solv Supported
iCareBilling Supported
Claim NDPRO and update features and information
Claim NDPRO and update features and information
Claim NextGen Healthcare EHR and update features and information
Claim NextGen Healthcare EHR and update features and information