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About

Guide your customers through a custom buying experience. In just a few questions, they'll find the perfect product for them based on their responses. Find customer data, order history, and inventory status right at your fingertips so that you can create or update orders without ever leaving the dashboard. Leverage your customer data to build data-driven customer profiles, run personalized ads, and recommend new products. Get detailed sales conversion data, generate automatic customer satisfaction reports, and understand your agent performance in real-time. Join hundreds of businesses just like you who’ve added MyAlice to reduce the complexity of managing customer conversations in multiple channels.

About

askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Live chat and customer service software for businesses

Audience

Online retailers and ecommerce customer support teams, including Shopify and WooCommerce stores.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MyAlice
Founded: 2018
Singapore
myalice.ai/

Company Information

askVela
askvela.pro

Alternatives

Heyday AI

Heyday AI

Hootsuite

Alternatives

SmartBot

SmartBot

BestChat
ChatWILL

ChatWILL

CWILL
Drift

Drift

Salesloft
Vela CRM

Vela CRM

Vela

Categories

Categories

Integrations

Shopify Supported
WooCommerce Supported
BigCommerce Supported
Facebook Supported
Facebook Messenger Supported
Instagram Supported
LINE Supported
Magento Supported
Telegram Supported
Viber Supported
WhatsApp Supported

Integrations

Shopify Supported
WooCommerce Supported
BigCommerce Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
LINE Not Supported
Magento Not Supported
Telegram Not Supported
Viber Not Supported
WhatsApp Not Supported
Claim MyAlice and update features and information
Claim MyAlice and update features and information
Claim askVela and update features and information
Claim askVela and update features and information