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About

Guide your customers through a custom buying experience. In just a few questions, they'll find the perfect product for them based on their responses. Find customer data, order history, and inventory status right at your fingertips so that you can create or update orders without ever leaving the dashboard. Leverage your customer data to build data-driven customer profiles, run personalized ads, and recommend new products. Get detailed sales conversion data, generate automatic customer satisfaction reports, and understand your agent performance in real-time. Join hundreds of businesses just like you who’ve added MyAlice to reduce the complexity of managing customer conversations in multiple channels.

About

To find a fitting product, a large number of touchpoints are needed. This is a hassle for consumers and very expensive for providers. Companies lose millions of potential revenue as they cannot provide adequate search support to their consumers. In comparison to a physical store, a consumer gets unlimited product selection online, but no purchase guidance or expert knowledge. Cut down your expenses and reduce product returns. Pre-qualify your leads with product guidance so your employees can focus on the important contacts. Leave your customers with a feeling of trust and satisfaction by assisting them to find the best fitting product in no time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Live chat and customer service software for businesses

Audience

AI powered guided solution for companies wanting to help their customers find the product they need

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$15 per month
Free Version Not Supported
Free Trial Supported

Pricing

€0.20 per conversation
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

MyAlice
Founded: 2018
Singapore
myalice.ai/

Company Information

Neocom
Germany
neocom.ai/

Alternatives

Heyday AI

Heyday AI

Hootsuite

Alternatives

Heyday AI

Heyday AI

Hootsuite
Drift

Drift

Salesloft

Categories

Categories

Integrations

BigCommerce Supported
Facebook Supported
Facebook Messenger Supported
Instagram Supported
LINE Supported
Magento Supported
Shopify Supported
Telegram Supported
Viber Supported
WhatsApp Supported
WooCommerce Supported

Integrations

BigCommerce Not Supported
Facebook Not Supported
Facebook Messenger Not Supported
Instagram Not Supported
LINE Not Supported
Magento Not Supported
Shopify Not Supported
Telegram Not Supported
Viber Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Claim MyAlice and update features and information
Claim MyAlice and update features and information
Claim Neocom and update features and information
Claim Neocom and update features and information