Proton Mail

Proton Mail

Proton AG
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About

Instantly create as many email addresses as you need - each associated with their own group of contacts. Share addresses with anyone, but keep your real email address private. Stop telecom companies, governments, and hackers from seeing with whom you communicate. Each virtual mailbox is automatically set up with 4096-bit GPG and S/MIME encryption keys and certificates. All email stored at MsgSafe-io is encrypted. You can manage the encryption profile for each contact you communicate with. Protect your entire family or organization by managing all identities and email addresses with the domain you already own. If you don’t own a domain, you can use our domain registration services to purchase a domain integrated with MsgSafe-io and privacy protection. You don’t trust FaceTime, Skype, Duo, Hangouts and similar services hosted by companies like Apple, Microsoft and Google? Try our secure and private audio and video services. You can invite people to call you from a browser link.

About

Proton Mail is the simplest way to protect your communications with built-in end-to-end encryption. Prevent data breaches, stay compliant with regulations like GDPR and HIPAA, and earn client trust. Protected by Swiss privacy laws and trusted by over 50,000 businesses, Proton Mail keeps your business data confidential and under your control. With Proton Mail and Calendar, your team can securely manage their inbox and schedule, while your organization maintains a professional presence with support for custom email domains and personalized branding. And with the Easy Switch tool, migrating from Google or Microsoft is seamless, no IT expertise required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Teams and anyone in search of a private, end-to-end encrypted, online communication solution

Audience

Anyone who needs a secure email address with built-in end-to-end encryption

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$5 per month
Free Version Supported
Free Trial Not Supported

Pricing

$6.99/user/month
Mail Business plans include an up to 13% offer:

Mail Essentials at $6.99/month/user billed annually.

Workspace Standard at $12.99/month/user billed annually.

Workspace Premium at $19.99/month/user billed annually.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.7 / 5
ease 2.7 / 5
features 4.0 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.7 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Unlimited spam email creation so you can throw out email addresses as they're spammed. Also, you don't have to use another company to manage spam email address--you can do this directly in MsgSafe.
  • Can create as many anti-spam email accounts as needed. Once an email account is spammed, you can delete it and create another one so that you never have to worry about the email limit. MsgSafe, from what I've learned, is a zero-knowledge provider--they don't hold our encryption keys. They also strip emails of metadata like IP address so companies... can't track you easily. More, they're based OUTSIDE the dread anti-privacy 14 Eyes (including US, Captain Spy) so courts can't FORCE MsgSafe to compromise law-abiding citizens' privacy.
  • Identity creation is fast and easy. Users can create new identification in a matter of minutes. Lots of domains to choose from for addresses.

Cons

  • Customer service doesn't respond to messages. No email warnings about service discontinuation.
  • Small caveat: The service advertises a secure, encrypted audiovisual chat feature, but this is nowhere on the email home page. I've reached out to support, but, as usual, over a week later, they haven't gotten back to me. Why advertise such a critical feature and then either hide its availability OR take it down? Huge caveat: MsgSafe doesn't offer 2FA, so if a remote agent gets your password, they now control your account. It's unbelievable that ANY company that cares about consumer privacy wouldn't immediately offer 2FA so consumers can lock down our accounts. At least offer what other companies have been offering for over a decade now--2FA via a phone authenticator app (like Authy). Better--integrate FIDO/FIDO2 security keys.
  • There are no instructions about how to manage identities anywhere. Can't reply to an email from email support, as a way to contact it. Company hidden from users. Which, is not a good thing.. Can't switch between email accounts easily, or delete identity without instructions. Several email programs will not let me use email addresses with its domains. Not even those ending in ".com".

Pros from Real Users

Pros

  • All tools in one place — Mail, Drive, VPN, Calendar — make work simple and efficient. Seamless sync across devices keeps everything smooth and effortless, with flexible plans for any need.
  • Trustworthy service from Switzerland. So its Europe. proton meets all legal requirements, so it is perfect for business. Availability is very good.
  • I like the fact that it was constructed around account safety and it has a fresh interface. It has a lot of features and it is quite affordable for regular users.
  • - Easy to use, - Open source, - Possible to use with a custom domain (requires a premium subscription), - Privacy orientated (something truly rare these days!)
  • The web client is great for all my needs, and ProtonMail is a privacy-respecting e-mail provider, based on Switzerland.
  • The # draw is that this is a secure, privacy-focused email alternative. It also has a very sleek interface.
  • Can encrypt if you want, or not. All settings are available and it is easy to set up everything. Have a free version that I am currently using and it is not restricted in any way. Allows for two-factor authorization.
  • ProtonMail offers encrypted emails, so it's a good option for those looking for a more private, secure email service compared to the bigger ones out there like Gmail and Outlook. It's got fairly priced options, and the free version isn't too bad either.
  • I love that my emails are end to end encrypted. I found out that Gmail reads my emails and I quickly signed up for the free version.
  • Open source Easy to use Good security and privacy Multi level security and encryption Free tier Mobile version alongside web version

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MsgSafe.io
Founded: 2015
www.msgsafe.io

Company Information

Proton AG
Founded: 2014
Switzerland
proton.me/business/mail

Alternatives

Alternatives

Proton Mail

Proton Mail

Proton AG
Proton Calendar

Proton Calendar

Proton AG

Categories

Email Encryption Supported
Email Hosting Supported
Encryption Supported
Messaging Supported
Team Communication Supported

Categories

Calendar Supported
Email Clients Supported
Email Encryption Supported
Email Hosting Supported
Email Management Supported
Encryption Supported

Encryption Features

Central Policy Enforcement Not Supported
Drag & Drop UI Supported
Email Encryption Supported
Encryption Key Management Supported
Endpoint Encryption Supported
File Compression Not Supported
File Encryption Supported
Full Disk Encryption Not Supported
Public Key Cryptography Supported
Tokenization / Data Masking Not Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Supported
Multi-Device Support Supported
Reminders Supported
Room Booking Not Supported
Scheduling Supported
Task Manaagement Supported

Email Management Features

Data Recovery Supported
Email Archiving Supported
Email Deletion Not Supported
Email Discovery Not Supported
Email Monitoring Not Supported
Email Recall Not Supported
Queue Manager Not Supported
Response Management Supported
Routing Not Supported
Shared Inboxes Not Supported
Signature Management Supported
Spam Blocker Supported
Whitelisting / Blacklisting Not Supported

Integrations

All-in-One Messenger Not Supported
Authy Not Supported
Canary Mail Not Supported
ClearMyInbox Not Supported
Franz Not Supported
Mail Backup X Not Supported
Microsoft Outlook Not Supported
Postbox Not Supported
Proton Drive Not Supported
Proton Meet Not Supported
Proton Pass Not Supported
ProxiedMail Not Supported
Rambox Not Supported
ReciteMail Not Supported
SSuite NetSurfer Not Supported
SSuite NetSurfer Prometheus Not Supported
Sales Robots Not Supported
Shift Not Supported
Shopify Not Supported
WebCatalog Desktop Not Supported

Integrations

All-in-One Messenger Supported
Authy Supported
Canary Mail Supported
ClearMyInbox Supported
Franz Supported
Mail Backup X Supported
Microsoft Outlook Supported
Postbox Supported
Proton Drive Supported
Proton Meet Supported
Proton Pass Supported
ProxiedMail Supported
Rambox Supported
ReciteMail Supported
SSuite NetSurfer Supported
SSuite NetSurfer Prometheus Supported
Sales Robots Supported
Shift Supported
Shopify Supported
WebCatalog Desktop Supported
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Claim MsgSafe.io and update features and information