Scritch

Scritch

Okapi Works
+
+

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About

Mountain Theory, the AI security company: every action an autonomous AI takes is checked before it runs, ALLOW, HOLD or BLOCK. Mountain Theory controls what your AI agents can do. Every action is checked before it runs, then allowed, held for a person to approve, or blocked. When an agent tries to work around a block, the workaround is stopped too. When an agent drifts off the task it was given, that is caught. New bad behavior is stopped the day it appears, with no new rule needed. It keeps personal data from leaving your environment and blocks instructions hidden in emails and documents. Rules are written in plain English, with no code. Every decision is logged for your auditor. It works with any AI you already use, in your environment or the cloud. We publish our recorded tests, misses included.

About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise security, risk and IT teams running autonomous AI agents

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

Paid plans use flat annual pricing. A 30-day proof of concept is available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mountain Theory
Founded: 2024
United States
mountaintheory.ai

Company Information

Okapi Works
Belgium
scritch.xyz/

Alternatives

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Pi

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Categories

AI Agent Security Supported

Categories

Customer Service Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Slack Not Supported
Zendesk Not Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Slack Supported
Zendesk Supported
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