Modulate Velma

Modulate Velma

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About

Velma is a voice-native AI model developed by Modulate as part of a broader voice intelligence platform, designed to understand conversations directly from audio rather than relying on text transcripts. Unlike traditional systems that convert speech into text and analyze it with language models, Velma uses an Ensemble Listening Model (ELM), a specialized architecture that processes multiple dimensions of voice simultaneously, including tone, emotion, pacing, intent, and behavioral signals. This allows it to capture the full meaning of a conversation, not just the words spoken, recognizing nuances such as stress, deception, sarcasm, or escalation in real time. It operates by combining hundreds of specialized detectors, each focused on specific aspects of speech like emotional state, inappropriate conduct, or synthetic voice indicators, and then fusing those signals into higher-level insights about what is happening in a conversation.

About

GPT-Realtime is OpenAI’s most advanced, production-ready speech-to-speech model, now accessible through the fully available Realtime API. It delivers remarkably natural, expressive audio with fine-grained control over tone, pace, and accent. The model can comprehend nuanced human audio, including laughter, switch languages mid-sentence, and accurately process alphanumeric details like phone numbers across multiple languages. It significantly improves reasoning and instruction-following (achieving 82.8% on the BigBench Audio benchmark and 30.5% on MultiChallenge) and boasts enhanced function calling, now more reliable, timely, and accurate (scoring 66.5% on ComplexFuncBench). The model supports asynchronous tool invocation so conversations remain fluid even during long-running calls. The Realtime API also offers innovative capabilities such as image input support, SIP phone network integration, remote MCP server connection, and reusable conversation prompts.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise operations and trust & safety teams that need real-time voice intelligence to monitor conversations, detect risk, and enforce compliance across human and AI interactions

Audience

Enterprises requiring a solution to build sophisticated, natural-sounding voice agents

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$0.25 per hour
Free Version
Free Trial

Pricing

$20 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Modulate
Founded: 2019
United States
www.modulate.ai/velma

Company Information

OpenAI
Founded: 2015
United States
openai.com/index/introducing-gpt-realtime/

Alternatives

Alternatives

Categories

Categories

Integrations

ChatGPT
Five9
GENESYS
GPT-Realtime-1.5
GPT-Realtime-2
GPT-Realtime-Translate
GPT‑Realtime‑Whisper
Microsoft Foundry Models
Microsoft Teams
OpenAI
Slack
SmartCallz
Zendesk
Zoom

Integrations

ChatGPT
Five9
GENESYS
GPT-Realtime-1.5
GPT-Realtime-2
GPT-Realtime-Translate
GPT‑Realtime‑Whisper
Microsoft Foundry Models
Microsoft Teams
OpenAI
Slack
SmartCallz
Zendesk
Zoom
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