Mindcat Dispatch

Mindcat Dispatch

Mindcat Technology Consultants FZE
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About

Mindcat Dispatch is a hosted dispatch and fleet operations application for delivery operators managing their own drivers in the UAE and Saudi Arabia. It brings orders from channels such as WhatsApp, calls, websites and merchant portals into a dispatch board, where staff can assign drivers, plan stops by district and track jobs through delivery. Drivers use a phone app to view stops, navigate, record cash or coupons, and submit delivery proof such as a photo or signature. Customers can follow orders through tracking links, while operations and finance teams can review order histories, driver and vehicle records, and cash totals. The service also offers business ordering portals, reports and exports, plus connections to POS, ERP and online shops through API and webhooks. Mindcat configures and hosts deployments in the region or in a customer's cloud or servers.

About

This is a professional solution that allows you to simplify and automate the work of the dispatcher to receive orders and control. All in one: the program includes a complete package of functions that are needed for the work of the dispatcher, operator, administrator, manager and director. Setting access rights allows you to distribute responsibilities among all employees. Make the driver’s work more comfortable! Application for the driver – it’s a simple and convenient tool for the job. The driver only needs a mobile device on Android or iOS, with 3g / 4g and GPS. The app makes it possible to completely eliminate the use of radio.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Delivery and logistics operators in the UAE and Saudi Arabia with their own drivers

Audience

Taxi companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

AED/SAR 119/driver/month
Monthly plans start at AED/SAR 119 per driver for 1–10 drivers, with a three-driver minimum (AED/SAR 357 monthly). Setup fees are AED/SAR 7,500 for 1–10 drivers, AED/SAR 9,500 for 11–50, and AED/SAR 15,000 for 51+. Annual plans receive two months free. VAT, hosting tiers, messaging, map and SMS usage, payment integrations, and some add-ons may cost extra.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Sadly, I honestly cannot say anything positive about TaxiAdmin. This is a SaaS company that looks great on paper but the reality is totally different. They claim to have a vast user base. I must take their word for it.

Cons

  • The UI really looks like an old DOS page makeover, archaic and visually unappealing. We went through a 2 week FREE trial period with no progress nothing was working to start testing. Giving them the benefit of the doubt, I then purchased a month of service, I paid the requested 129.00. As of this writing "5 weeks in" we are no closer to launching a test product than we were on day one. The system is full of bugs !! TaxiAdmin’s support appears to be a one-man show forget 24/7 service, he had no time to set up the system to even demonstrate that it can do what they claim.. My account exec/support person whatever he wishes to call himself had an attitude that basically said.. “I give you our platform you figure it out!! “ If you’re not a rocket scientist or software engineer you’re in deep poop !! The online booking form is the best example I can give you , something as simple as a field for the passenger's name is non existent, In our 30 years in the passenger transportation business, experience tells us there are 5 basic elements to make up a transportation reservation (1) A PASSENGER (name) (2) Pickup Date and Time (3) Pickup Address (4) Drop-off Address (5) How you’re going to pay... If you don't have that you don't have squat !! Many of the forms and directions in the application still display in Ukrainian, Russian or Belarusian I really haven't figured that out but it's a real irritant.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Company Information

TaxiAdmin
Founded: 2005
Ukraine
taxiadmin.org

Alternatives

No Alternatives

Alternatives

SmartCar

SmartCar

INSOFTDEV Mobility
Taxi On The Go

Taxi On The Go

2Base Technologies
Cabookie

Cabookie

Negup Solution

Categories

Categories

Rideshare Supported
Taxi Dispatch Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Not Supported
Mileage Tracking Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

Foodics Supported
Google Maps Supported
Odoo Supported
SAP Business One Supported
Salla Supported
WhatsApp Supported
Zid Supported

Integrations

Foodics Not Supported
Google Maps Not Supported
Odoo Not Supported
SAP Business One Not Supported
Salla Not Supported
WhatsApp Not Supported
Zid Not Supported
Claim Mindcat Dispatch and update features and information
Claim Mindcat Dispatch and update features and information
Claim TaxiAdmin and update features and information
Claim TaxiAdmin and update features and information